Excellent but could be better - Mohonk Mountain House New Paltz - Trade Reservations
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- Any Room Type
- Any Standard Room
- Traditional King (Located On The 2nd Through 6th Floors King Bed)
- Traditional Queen Room Located On The 2nd Through 4th Floors
- Traditional Two Queens Located On The 2nd Through 6th Floors
- Traditional Queen And Twin Room Located On The 2nd Through 4th
- Victorian Lakeside Room. Located On The 2nd And 3rd Floors With
- Victorian Mountainside Room. Located On The 2nd And 3rd Floors
- Victorian Mountainside Tower Room Located On The 1st Through 3rd
- This Mohonk Value Room Features One King Bed Or One Queen Bed.
- Most Mohonk Value Rooms Feature A Queen And Twin Bed. Low Floor
- Any Suite
- Victorian Style Two (Level Suite King Bed With A Balcony And)
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π 4/5 - Excellent but could be better
By π» @David H, 05/12/2024 3:00 am
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We had a wonderful few days together here. It's been on our bucket list for many years. However there were a few minor issues that I didn't expect at a top class resort. The first night our room was very warm. The cooling didn't work, so we slept badly. When I reported it, it turned out that the cooling valve was closed. Also the shower was lukewarm. This was fixed. The website and menu had typos on them. Website was fixed after I reported it. Exercise and yoga classes were supposed to be 45 minutes but one was 35 and two yoga classes were overlong. The cheese board claimed local cheeses, but they served a cheese described as Oregon Blue. Also, one night the waitress didn't know what cheeses were on the cheese board. Minor complaints during a delightful stay. I hope you can use this feedback to perfect your visitor's experience.
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