I'm all about customer service. - Mint Premium Foods Tarrytown - Buy Reservations
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🤮 1/5 - I'm all about customer service.
By 👻 @Mitchell Z., 04/13/2022 3:00 am
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It is equally important to me as a restaurants food. Now, when I place an order online that alerts me my food will be prepared between 6-6:10, and I've been charged over $80 for said order, the order not being ready when I arrive at 6:05 isn't a problem. When I'm told that order never came through, and they can refund me or I can wait now, it's not a major problem. When I am then treated as though this is my fault, and on me to fix? We've hit the line. After telling the staff we'd gladly wait for the food we wanted instead of going through a CC refund and getting told it would take awhile... I was moved from where I was standing 3 times (and I hadn't moved from where they asked me to stand previously) -- get hit with a "well this isn't a waiting area it's for workers" is beyond ridiculous. If I walked in and been told, our food would take another 15-20 minutes and asked if we could wait outside or come back soon, I may not have minded. I was instead bargained with as you whether we would get our food, and not told only not to stand where the take out signs and the. waitress had directed me. Oh well.
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