CAUGHT THEM ON A BAD DAY, but they kinda made it right in the end. - Lupo Verde Washington - Buy Reservations
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🤢 2/5 - CAUGHT THEM ON A BAD DAY, but they kinda made it right in the end.
By 👻 @Kevin L, 03/31/2021 3:00 am
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Beautiful warm day, lunch with my mom and daughter. Nice to sit outside. However, I realized that almost no one had any food. We waited......20 mins, 30 mins, 40 mins, and told multiple times food was coming any minute...staff was not attentive, I had to ask myself where the food was. As we baked under a transparent plastic roof we finally gave up, and walked away after an hour with no food. The manager put contact tracing to use, called us and told us to come back our food was packed up to go, and the meal would be comped. So, she did the right thing, thank you manager! But, might be best to tell diners when the kitchen is in crisis mode. And best do something about the plastic outdoor roofing, it bakes diners like a magnifying glass on a warm day.
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