LITA has been on the scene in downtown Walnut Creek for a - LITA Walnut Creek - Buy Reservations
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😒 3/5 - LITA has been on the scene in downtown Walnut Creek for a
By 👻 @Tricia N., 03/20/2023 3:00 am
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LITA has been on the scene in downtown Walnut Creek for a few months now. Their website and open table still don't work/allow for reservations. You have to call in a hope they answer to make one, which my best friend did (over a month in advance).FOOD: They do have vegan and gluten free options. Everything veggie or vegan is MUSHROOM lol! No diversity. RESTROOM: clean enough DRINKS: 3.5 starsSERVICE: hit or miss. Sometimes I get amazing kindness and hospitality from some of the staff. Other times not so much. The food is okay, the drinks are fun, the ambiance is a vibe. If you're looking to be smooshed together and be amongst the people, LITA is the spot!I do Want to make note that for my bachelorette day, LITA was out last stop. Despite having a reservation, my party and I had to wait outside in the cold rain for over 40 minutes to be seated. After about half an hour, I told the Caucasian lady at the entrance that I didn't understand how we didn't have a table despite making a reservation. She said, when she sat another party at our table she told them they only had 90 minutes to dine LOL!!!!!WHAT IS THAT? You cannot give paying clients a time limit? They're finished when they're finished. It's not their fault. It's your fault to failing to plan according to your reservations! When I asked for the manager's card she said there was not one available! After speaking with the other Manager ALEX* (Alex was great by the way! Appreciate him) who was beyond courteous and sweet, I found out the very same woman is the other manager. So not only is she failing to manage the restaurant efficiently she refuses to take accountability and ownership. Awful!To conclude: if you have a large party don't come here. If you have high standards or expectations in regards to service, don't come here. If it's more a vibe you're looking for, you're just grabbing a quick bite and mostly drinks, if you are looking for a loud atmosphere - this is it.
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