Terribly bad customer service (1.5h waiting with reservation) - Ling Ling by Hakkasan Ciudad de México - Buy Reservations
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🤮 1/5 - Terribly bad customer service (1.5h waiting with reservation)
By 👻 @Adolfo Q, 05/18/2022 3:00 am
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Extremely bad customer service. We were a group of 8 with dinner reservation from weeks before, and when we arrived there was no table for us. We waited for an hour and the response was always “soon”. They then put us in a small room to wait and still our table was never ready. Not a complementary appetizer or drink either. The worse part was the mood that almost transmitted “we are a busy and famous restaurant so you have to wait, it is what it is”. Terrible experience, we ended up leaving after almost 1.5h of waiting
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