Awful, We Will Never Come Back - Lilia New York - Buy Reservations
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🤮 1/5 - Awful, We Will Never Come Back
By 👻 @Sunseamermaid, 04/06/2021 3:00 am
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I live down the street from Lilia I've been coming here for years and this place has really gone downhill. There is no customer loyalty or respect. Even through the pandemic my father and I have gone and supported them and they are continuously rude and don't care about there customers.
They have a policy of no to-go food. My dad and I wanted to brighten my sister's day with dropping off Food and we tried to explain to the waitress that my sister is at her apartment alone sick with Covid and she didn't care. Nor did she want to listen on why we were trying to get food to go.
They have no heart and everyone from the women who checked us in, to the manager and the waitress are all awful. My family has made it a point to support this restaurant during the pandemic and I will never come back again. I advise all others to not come either. There are way better restaurants like Aurora and Barano in Williamsburg that have amazing food and will treat you like family
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