TERRIBLE CUSTOMER SERVICE - Le Bilboquet Atlanta - Buy Reservations
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Atlanta's Best Restaurants that are most frequently booked by customers of Le Bilboquet Atlanta
🤢 2/5 - TERRIBLE CUSTOMER SERVICE
By 👻 @Iyabo W, 07/25/2021 3:00 am
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We have dined at Le bilboquet many times & love the food. On July 25th, my family and I (2 adults; 3 kids) tried calling to make an appointment for brunch, but no one picked up, so we showed up there at 10.50am-10’minutes before they opened. They refused to sit us saying they were fully booked and had over 160 reservations for the day.
We left and dined at Southern Gentleman. And as we were leaving 1 hour after we noticed 95% of the outdoor tables were empty. There were only 2 tables occupied out of about 15 or more tables. I stepped inside to talk to the receptionist & she said they thought people would show up, but they did not. Really?? You lost 5 clients who showed up right before you were open & you could not accommodate them; including 7 and 9 year old boysAnd by the way, 80% of the indoor tables were also empty!!!
Le Bilboquet management, I think you need to rethink the way you deal with your reservations. This constitutes poor management & appalling customer service!!!
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