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🤢 2/5 - Came here for a celebration for a friend, the food was
By 👻 @Marisol A., 02/10/2024 3:00 am
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Came here for a celebration for a friend, the food was good, there was taquitos, chips n salsa and quesadillas, the problems began with my drink...I ordered the Mexican candy drink, then menu priced it at $15, for this amount I expected a much larger glass than what it came in but overall it was a refreshing drink and reminded of a sandia sucker. Now i must say we were a very large group and for some reason there was only 1 server assigned to our area which I thought was bad staffing. The server brought me my bill for my drink listing it at $17 not the $15 listed in the menu PLUS they had already added the tip to the bill since we were a large party making the total of the drink almost $22. I flagged the server over and pointed out the pricing difference and she said she would go ask the manager an about it...it may have only been a $2 but since you're already adding tip to my bill also I think you should be charging your customers correctly. I waited 15 minutes and the server never came back so I went over to the bar so I could just pay the bill because I needed to leave, luckily (or so I thought) the server was at the bar and I told her I wanted to just pay the bill and go...she took the bill from me and I handed her a $50 (keep in mind the drink was $22) as I handed her the money she looked at me and said "you got change" and I said yes I'd Like change and she looked back at me and asked me again if I had change and I said no that's why I gave you the $50...she rolled her eyes at me and said fine and walked away. While this was happening I had 2 friends with me watching the whole thing. About 7 minutes later she came back and with frustration she handed me change and I let her know she actually gave me too much back and I gave her what she over paid me and I still even left her a tip because I felt bad for her being the only server working this huge party. As soon as I got to my house I received a phone call from a friend who told me the server was telling people in my party that I left without paying my bill which to me was super embarrassing to be accused of and not being there to correct the issue myself...the idea that my friends are now being told I walked out on a bill was horrifying!! I asked my friend (who was standing with me when I paid) to kindly remind the server I had given her cash and indeed had paid my bill and even left a tip on top of already being up charged! I texted my friend a few minutes later and she said everything had been cleared up. Idk how I really feel about this place yet because I'm solely basing my current review off of this one experience. I plan on going back on a regular evening to see how service really is on a regular night but for right now it's a 1.5 star review because the food especially the taquitos were really good!
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