Disappointing experience at lago Bellagio for my husbands 50 birthday - Lago Las Vegas - Buy Reservations
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🤮 1/5 - Disappointing experience at lago Bellagio for my husbands 50 birthday
By 👻 @Dr Ana, 11/27/2023 3:00 am
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For my husband's 50th birthday, we made a special reservation at Lago. Unfortunately, our experience fell short of expectations. Due to the ongoing construction in Vegas, we arrived at the exact time our grace period was set to end at 2:45 PM. Despite the restaurant being visibly empty, the manager refused to seat us, citing our one-minute delay. This was particularly disappointing as we had traveled all the way from Miami, a city renowned for its exceptional customer service and culinary delights. The manager's approach was notably lacking in basic customer service, leaving a sour note on what should have been a celebratory occasion. Thankfully, staying at the Aria provided us with numerous other dining options, where the customer experience was notably superior. It's unfortunate that our experience at Lago did not meet the same standard of hospitality we've come to appreciate elsewhere."
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