Overpriced and understaffed - La Sosta di Ottone III Chiesa Nuova - Trade Reservations
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🤢 2/5 - Overpriced and understaffed
By 👻 @Søren S, 09/02/2020 3:00 am
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The position of the place is great overlooking the sea. Our room was really nice and spacious but the light in the bathroom mirror did not work. The food was really bad and we are used to eat in good italian restaurants. We were promised that the fish was from the local sea and local market when we booked the place. But they did not serve any fish at all so we had to eat pasta which clearly came from the local supermarket and not fresh from the market. There were no a la carte which we were led to believe but only the pasta menu with. In the evening there were one chef and one waiter who had to help in the kitchen and run back and forth to serve all the guest which clearly was to difficult for one person. The noise from her running annoyed and what could have been a nice quit evening outside was a stressful experience. The food was as the service a big disappointment and spoiled our stay since it was a big part of the stay. We complained about the food and did not have to pay for it, but that did not change our experience and we wasted out expectations, time and money. On arrival we were greated with the expectation that we should not burden the staff since they were busy. Not exactly the message you want at that price. Definitely not recommended, unfortunately.
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