Bad experience - La Giostra Firenze - Buy Reservations
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🤢 2/5 - Bad experience
By 👻 @Maddie D, 07/05/2022 3:00 am
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I had been to this restaurant on a previous trip to Florence and enjoyed the ambiance of the restaurant so I made an online reservation a month in advance of my recent trip this June. When we arrived to the restaurant for our reservation, the host told us that they did not have our name on the reservation list. We explained the we made an online reservation and provided the date it was made and the contact information for the reservation and the host was uninterested. He did not apologize for the mistake/inconvenience and did not offer to squeeze us in or give us a later time to come back. We asked if we could make a reservation for another night and were told the restaurant was fully booked for the remainder of the week. The restaurant is charming and I do recall the food being good from previous experience but there are PLENTY of other good, if not better, places to eat in Florence that respect and make accommodations for their customers.
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