INDO - is a bad partner if you are throwing a party. - INDO Restaurant & Lounge Palo Alto - Buy Reservations
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🤮 1/5 - INDO - is a bad partner if you are throwing a party.
By 👻 @Peter A., 03/13/2023 3:00 am
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We engaged INDO for a party for ~38 team members at roughly $3870. We selected nine of their bottles of wine that anyone could have on our team and said there would likely also be some cocktails. Total bill for ~38 guests = $8600. Why so high?INDO was displaying $240 bottles of wine and 15 year old single malt scotch prominently (in front of our many wine selections which were behind the bar not on the bar) to guests. How in the world could INDO staff think that opening $240 Silver Oak (roughly 4X our highest price bottle) was OK? Why was INDO serving our team cocktails with top shelf alcohol at $36 per glass? Why were these even on display aggressively? Why was there a big tip jar in front of the bar when we were contractually paying a 20 percent tip? Note that we effectively paid $50 in tip AND $20 tax for each bottle of Silver Oak they opened. Worse than the added costs (~$1000) was the fact that they were intentionally encouraging our team member guests to be bad actors. I reached out to INDO directly and have had no response. Hopefully can help you avoid this situation.
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