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icca New York Reviews from The Last Year
Worth the $$$
This property was exceptional from check in to check out felt welcomed and treated like family and location was convenient
Comfortable and convenient
I had a very pleasant three-day stay at the Arthouse when in NYC for a conference. Each person on staff I encountered was friendly and helpful. My room, although facing building wall, was decorated with a warm and modern flair, and included good lighting, shelving, and surface space. The bed was very comfortable. I didn’t use most of the hotel amenities but it was a very pleasant place to return to after each full conference day. I will return should I find myself in that part of the city again.
Excellent stay
Another stay in this nice hotel In the UWS. Very well located in a charming neighborhood. Will return !
Thanks for a great stay
The Arthouse Hotel is such a unique and special hotel. Being on the Upper West Side, away from the chaos of Midtown Manhattan, it’s peaceful and you can get a good night’s sleep. Unfortunately the air conditioning is a bit loud. 😔 Thanks to Hugo at the Front Desk for being so helpful and kind at both check-in and check-out. He made us feel so welcome at the hotel, like it was our home away from home. Excellent job Hugo. Thanks for everything.
Great spot on the uppdr west side
Very much love this Upper West Side hotel - great quirky rooms, very clean, comfortable and inviting lobby, love the Patis cafe for breakfast/lunch/coffee and the bar at night is lovely. Location can't be beat. Overall, highly recommend!
Lots to love about Arthouse Hotel despite a couple of disappointing issues
I stayed at Arthouse for 5 nights for my son's UWS wedding. We had a large group of 48-50 friends and family at the hotel. Everyone seemed to find the staff - front desk, bellmen, housekeepers, cafe staff - were polite, informative and very helpful. The lobby has 3-4 different, very comfortable areas for a drink/breakfast, reading, meeting up with friends. This was really nice for our large group. The coffee/tea and pastries were excellent. I did not eat in any other restaurants on site. Be aware that there is an early check in fee of $75-$50 which surprised several in our group. My own room was comfortable and clean, although not particularly luxurious. It was what I expected - a fairly typical hotel room with two queen beds. However, the room experiences among our group varied widely. Some had large rooms, while others who paid essentially the same price had trouble moving around the bed in very small rooms. The billing/group sales was a bit lacking. I had arranged to pay for several of the rooms, with my guests leaving credit cards for incidental charges. The bad news is that this request was honored (or not) in a very haphazard way. The good news is that the front desk staff were helpful and patient, very professional while we figured this out. They reversed charges to credit cards and applied them to the correct one while I waited. Overall, I would say that this was a nice hotel in a perfect location and nice amenities for our wedding group.
Pleasant last minute trip
Scheduled family trip in the upstate New York area but had to pivot our plans. We booked this last minute and were extremely happy. For one, as a family of 4, most hotels at the time offered doubles but Arthouse had queens and very spacious rooms. We loved the quietness of the area, but easy access to restaurants, subway, and other attractions. Staff was great as were the amenities. I would definitely stay here again on a return trip.
Huge hidden fees
I’ve stayed in a lot of hotels and this is easily the worst experience I’ve ever had. The rooms look nice in the pictures but the staff are completely unhelpful and you need to read every word of the terms and conditions if you don’t want to end up with a massive additional bill.
Kinda funny, so Sushi Ginza Onodera has always been my
Kinda funny, so Sushi Ginza Onodera has always been my favorite sushi place, which was sad since the NYC location closed (I know when I was at Icca I told chef Kazu I go somewhere else now...gonna try to keep that place as secret as possible). And when I came here, everything reminded me of Ginza -- the thick fish cuts, the harder and savory and heavier seasoned rice...and of course, turns out Chef Kazu spent 10 years there! So I came here for my anniversary dinner. Came in with high expectations, and left very satisfied. There is a LOT of food served here, so I would highly suggest fasting for a day if you want to fully enjoy everything. I also opted for the sake tasting, which was very impressive not only for the variety of sake -- you get to try from at least 3 different regions (Miyagi, Niigata, Yamaguchi) -- but also Kimoto style, sparkling, and even an Iwa 5 if you're lucky. The other part that I was so amazed at was the use of different glassware for every single sake drink. With 10 sake sips, that is a lot of glassware! And each one was so beautiful. I believe they use Kimura glass for some, but not sure about everything. So onto the food. Some pieces I've never had at other places in NYC -- sea snail (chewy, bite. Onion garlic yuzu was a beautiful taste). Abalone liver sauce nigiri was very cool, the flavor lasts a long time, and you get a sneak peek at the longer grain, harder and savory sushi rice that is to come. The beltfish tempura was really cool, it's like a cloud of meat in the tempura shell, and was very pleasant. I wonder if the beltfish is naturally that soft or they did some aging. Some twists on classics like the golden eye snapper sashimi with mustard instead of wasabi was really cool. I've seen it done with shirako, but mustard was very cool. As you can tell, the flavors here are big! Nigiri procession -- thick cuts, savory rice -- lots of rice. Big bites that will take you 10-20 seconds to chew through, and you can't help but thumbs up when Chef Kazu comes by to you while your mouth is full of goodness. I really think the harder rice helps you taste more of the flavor. Some favorite pieces -- the cherry trout was amazing, I think Chef Kazu mentioned he ages it in some sort of leaf to get it smokier. The black throat sea perch (nodoguro) was so juicy that it literally explodes in the handroll when you eat it. I kind of wish it was a sushi though, as that's how I prefer it. But still a cool variation. The sweet shrimp was an amalgamation of thick coating texture and flavor. Just amazing. As people have mentioned, yes it is pricey. But I do think it is worth it. You will definitely leave full, the service does so much (switching plates, glassware, little wipe for your finger during nigiri), and it is just such a friendly and enjoyable place. Icca firmly sits in the best of best for sushi.
It's expensive.
Let's get that out of the way. Since when did $500 omakase become the norm in this town? But is it worth it? I'd say yes. Quality of the ingredients were top notch as to be expected. I liked the special touch of serving beef grown on the owner's own farm. Other special item included tuna flown in from Japan (as it should be), hairy crab, and salmon preserved in shiso leaves. This is a fairly traditional edo sushi but with a little bit of creativity mixed in so it's not boring. The highlight was the nigiri sushi made with abalone liver. Something I've never had anywhere. It surprised me in the most fantastic way. Staff was very attentive and chef was friendly. Dining room was small but very well decorated and didn't distract from the wonderful sushi. If you're loaded come here weekly to satisfy your sushi craving. Even if you're not it's definitely worth a splurge for those special occasions and this place deserves to be in the discussion of best omakase restaurants in NYC.
Great Westside Stay
The porter, concierge, maintenence, and cleaning personnel all went above and beyond my expectations. Eduardo helped us get settled in a friendly manner although he was obviously busy. I didn't expect Cindy to clean, but she gave me coffe, waters, clean towels, pulled trash, and cleaned the floor. After 16 years, she is still enthusiastic about her work. The junior suite was spacious and comfortable. We liked the location and the hypoallergenic feel. The cleaning supplies smelled fress, but not overwhelming like our previous hotel. The design is functional and hip. The price was competitive for NY.
Hotel lives up to its name!!!
Very nice hotel in the artsy part of town. Very close to multiple museums. Very different atmosphere from midtown where I stayed for the beginning of my trip. More neighborhood/family oriented away from the hustle and bustle. A nice way to end my visit as this area seemed very calming and serene for me!
No microwaves in hotel!
This location is quiet, which is nice, but it's not super close to a subway stop (the closest one was under construction and you could only go downtown from it, but not uptown, which made things more complicated). I was given a better room than I paid for since they were out of queen rooms, so that was nice. There is plenty of storage space, which is awesome. So annoying when rooms have no place to put your stuff! The toilet handle was a bit tricky but it worked. I asked for and was given a mini-fridge but BEWARE! There is not a single microwave in the entire hotel (nor at CVS across the street, the restaurant next door, nor the bakery/bar in the hotel lobby) so if you have leftovers, you will not be able to heat them up. You will have to throw them away, a sad prospect :-( The front desk women were not helpful nor sympathetic to my plight. I had some amazing Greek meatballs in orzo I wanted to eat but had to toss it due to this problem. I have stayed in hotels all over the world and never encountered one without a microwave anywhere. A bit mystifying and frustrating! There are lights over the head of the bed (in the ceiling) that shine directly down into your face, which is not restful when you're lying down, trying to read in bed or something. It needs side table lamps. The free pastries in the morning was great, esp. the cheese danish. Highly recommend that one! The lobby in the evening is lively and there is a band sometimes and people dance. It was a cool spot. I took one star off due to the subway situation plus the lack of a microwave/front desk staff's indifference to my dilemma about this.
BedBugs and bugs in the bathroom
Never stay here. It looks wonderful online and is in a great location. But the Cleanliness sign outside is a "D" which is strategically hidden behind their plant flower entrance. I saw several disgusting silver fish bugs in the bathroom, and I woke up with BedBug bites. What is worse is that the front desk clerks didnt seem to care. I asked to speak to the GM and was never contacted. I checked out early to get out of the hotel .
Amazing Hotel!
Great location! Cindy, the house keeper did such a good job keeping the room tidy and provided such great service! Also the hotel is in a prime location, right next to Central Park, Levain, Broadway Street, and Saba Pizza. Overall, I highly recommend staying here!
Very nice stay in good location on Upper Westside.
The welcome at the front desk was good and check in very efficient. The lobby and bar area is really nice to have a coffee, breakfast or evening drink and hang out. Staff are very friendly. The room was very small but clean and functional. It’s a bit bare and lacks any real comfort features. I would stay here again but I’d definitely ask for a bigger room next time.
Wonderful place to stay
Such a great stay. Son and I came for college visits. (We had two rooms) Convenient location. Helpful and thoughtful front desk. Bakery in the lobby is kosher which was great. Rooms not fancy but comfortable - everything we needed. Clean. Would definitely return!
Too Expensive for the Type of Service You'll Receive
Overall, I liked my experience here because of location, the cleanliness, and the cafe downstairs. The cafe staff were amazing. The front staff were a bit dry when it came to check-in processes on Sunday March 3rd. A staff member should not be described as dry or someone who doesn't approach you first when it comes to waiting in line after a long flight. Lastly, when I left, I was promised that the Uber driver policy between the hotel and Newark would be covered under a certain amount. I made sure before purchasing an Uber that it was going to be covered by Arthouse Hotel, and multiple times the check-out employee said it would be. I took the car which came late to the airport thinking that I was covered, only to have to pay the extra charge of $120 to the driver. Now, when I was looking at the charges for Uber without the hotel being involved the charges were at $104 from the Arthouse Hotel. That $16 could have been money for lunch or something else.
Concert Fun!
We chose this hotel for its proximity to the Beacon Theater, which was perfect for our weekend of concerts. That being said, we would stay there again for the location and convenience - it's great spot to start your days while visiting NYC and it has a lively vibe without it feeling crowded or noisy.
It doesn't get any more authentic than Icca.
Really transports me to an omakase experience in Tokyo where it's not just nigiri but carefully crafted dishes with some of the finest ingredients. However, it's not for everyone. Some dishes did give you that ocean, fishy taste. Some might be turned off from the abalone liver nigiri but for those that appreciate the fresh ingredients and the art, they will love Icca. For ~24 pieces at $400, it may seem pretty hefty but that's the average these days for enjoying craft by these master sushi chefs. Personally, I didn't find anything that exactly wowed me. I liked it. Didn't love it. Hard to justify $1000+ for two.
I reserved the table, not the counter, for 6 people.
We were seated at the counter at 6pm, opening time. There is no table. We had the Italian Kappo, 9 courses. Upon arrival we asked if we could add a course or two. Sushi, sashimi, negiri, or whatever the chef can fit. We were told No. The courses were interesting, the first one a beautiful capellini with scallops and uni, very tasty. The last one being a farfalle, aka bow tie pasta, with some seafood and tomatoes. Honestly not impressive. Something we can make at home. So disappointing. We once again asked if the chef could add on something, anything. We particularly asked if we could sample the beef that is so touted and forward on the website. Something I thought would be on the tasting menu for "Italian Kappo". Nope. Eventually we were told 30 minutes to add on who knows what, they wouldn't specify. We were all interested but not willing to sit another 30 minutes for .... Who knows maybe another shitty pasta? If they had listened to us earlier would it still be 30 minutes? 30 minutes with no additional courses until they give us what?. With guests from Shanghai growing tired? We brought guests to impress. Mistake. This place is a money grab. DO NOT GO FOR THE KAPPO. We spent upwards of $300pp when you include sake, and left disappointed and still hungry. Our guests even brought some liquor for which we paid the uncorking fee of $100. It would have been simple for the restaurant to add on a couple of courses to keep the conversation and drinks flowing. Instead we left. I feel like I did not sample any of their special farmed beef after spending a huge sum.
TLDR: Bonkers.
One of the best birthday meals I was fortunate enough to have. Obviously - not cheap but if you want to splurge, this is a proper place to drop some coin. What sets Icca apart is some of these pieces, you really won't get anywhere else. As the short version explained, this was a birthday meal I was lucky to be able to enjoy. It's in the back of the restaurant and what followed was arguably one of the best meals I've had - period. Chef was wonderful to watch as he worked and prepared each course. What an interesting opener, a cut roll of trout rolled with chives and shiso leaf. Fatty, refreshing, herby. We're off to go a good start. Sashimi with salt and wasabi for contrasting flavors. A bunch of sushi rice mixed with abalone liver. Whoa - so rich and flavorful. I could eat a hand roll of just this. The abalone itself was delightfully soft and so full of umami. Japanese hairy crab or kegani. This was topped over herb pasta and served cold for a wonderful Japanese/Italian combination. Icca's owners also have access to this Olive beef from Japan which is just ridiculously tasty. Think wagyu but more beef forward. A grilled scallop sandwiched between crispy nori - the meal just keeps getting better and better. The nigiri hasn't even started yet! Most memorable dish, smoked firefly squid with leek sauce. I have not found this again since and yet - I can still taste the flavors like yesterday. Sweet, smoky, charred leeks, so friggin' good. All of the nigiri was wonderful but the aji (horse mackerel) was especially good. The squid ink risotto mixed with uni. The hand roll was especially signature. Nodoguro temaki! WTF - it's that super lux nigiri piece but let's make a handroll with it. It's like making a Salisbury Steak with Wagyu. So smoky, fatty, luscious and wrapped in this perfectly crisp seaweed shell. If you're going to take a dive into the $300+ realm, I'd highly recommend giving Icca a try.
I now live in Utah, so when I travel, I try to eat as much
I now live in Utah, so when I travel, I try to eat as much seafood as possible. During a recent trip to Manhattan, icca was on my list. I had been dying to dine there with my daughter Jess, because "icca"! We were joined by my cousin and my older sister. To get to the dining room with the sushi counter, you must walk through a bar area, where the restaurant serves its Italian kappo menu. The sushi counter is wood with seating for seven along the front and two on the side. I enjoyed the best omakase sushi that I've had in the United States. We loved the Nagasaki abalone prepared two different ways, Hokkaido hairy crab with Hokkaido sea urchin pasta, tempura-fried shiso-wrapped icefish, 10-day aged fatty bluefin tuna and the amazing variety of other fish. Plus, the sake pairing presentation by our Host would have been an amazing event on its own. Chef Kazu, our Host, the Sous Chef and the front of house staff were all amazing. I will definitely return for another meal.
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Payment taken , reservation not received
By 🤟 @ForthrightFire51, 05/10/2024 6:28 pm
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I just bought a reservation, the money was taken from my Apple Cash. The reservation however does not show up in my portfolio
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