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Hwa Yuan Szechuan New York Reviews from The Last Year
Came for a work lunch with a group of 5 around noon and we
Came for a work lunch with a group of 5 around noon and we were the first customers. We got a variety of dishes to share. Service was attentive but food came out slow even though there were no other customers yet. Overall, ambiance was fancy compared to all the other eateries on the block, however flavor-wise it tasted like it's catered to the American palette. They also gave us a sauteed string bean dish on the house when we were pretty much done which was random but a nice gesture. - Pork soup dumplings: good, can't go wrong - Scallion pancake: crispy and thinly sliced - Dry sauteed tangy crispy beef: small portion tasted like caramelized orange beef - Double sauteed pork belly- STAR DISH, very flavorful and not spicy despite it having peppers, it also came with 4 steam buns to make a little burger - Chicken with Chinese broccoli: skip - Beef chow fun: flavor was there, but missing the "wok hei", noodles were pretty pale - Pan fried noodles with seafood: just okay
The Best Chinese Restaurant in NYC, if not Beyond
Chef Tang’s cooking is consistently delicious. I have been there since its inception and I have introduced all my clients, friends and families there ever since. I was there five times in one week at the beginning and all my guests enjoyed their experience there very much and returned there on their own. I also enjoy the service of the staff since I have known them for many years by now. The only thing is Chef Tang’s handpicked dinnerware with special design has shown ware and tear.
Single duck
I do not know Too many questions Tell the best, the worst and the rest Imagine that you are telling your friends about your experience Add some tips and recommendations
We ordered for the whole table and the pacing of the meal
We ordered for the whole table and the pacing of the meal was perfect. My favorites were the crispy beef and Peking duck. A little on the loud side but not too bad for smaller group conversations. Yum.
It was a terrible experience.
We reserved for 16 people for my wedding dinner on upstairs. One waiter ( seems manager , tall man, around 60 of age, mean face, Chinese) was extremely arrogant and unpleasant. We all are doctors and can afford such kind of dishes but he treated with terrible and disgusting behavior. The atmosphere was off and there was chaos 3 people were serving us , one person is nice. The utensils are below standards, all are cracked and awful., how could they get 5 stars. The place might be popular and decent among white people, but not for Asian even though the servers are Chinese. Lol we are Chinese and were treated poorly. We ordered 45$ chicken soup and they did not refill even though the pot is half full left. I wonder who hire such kind of waiter. That Stupid waiter even asked to tip for at least 15% . We spent more than $ 1000 for the dinner and got such a terrible experience. How can we tip for such an arrogant waiter but we did tip due to not wanting something bad happen on my wedding. Will never go there again . Even if i could give negative stars, i will give u double triple negatives.
Amazingly surprised by their horrible service by their
Amazingly surprised by their horrible service by their manager. I barely write a bad review. My bad review is only for our foodies who wants to spend money on good food. BUT THIS IS NOT THE PLACE YOU WANT TO TRY. Food was crazily bad, non authentic, fusion food and bad vibe. Way expensive. I can accept the price if taste is good. But now taste is bad, price is bad. Service horrible. Terrible. They are the boss and you are the waiter when you go there. We have to get up and serve by ourselves. Self service but you have to pay a chunk of tips. This place is a joke.
Since 1968
No frills tasty food. I especially enjoyed the cold sesame noodles but the dry sautéed crispy tangy beef was very unique and tasty too. Wonton with chili sauce my least favorite dish and I liked it too.
Nice, lively, and bustling Szechuan restaurant in the heart
Nice, lively, and bustling Szechuan restaurant in the heart of Chinatown. The street that it's on isn't the most well kept, but when you get to the restaurant it clearly stands out from its surroundings with its bright and clean facade - a diamond in the rough. We were welcomed by the friendly staff, noted our reservation, and were led to a table on the second floor up a staircase lined with beautiful lilies. I started with an Old Fashioned cocktail which was the low of the evening for me - wasn't well made and overly sweet - so I switched to TsingTao beer after. The food and service was great. I highly recommend the Beijing duck. Everyone clearly comes to this restaurant for it and I had to try. We got the half duck for 2 people and the waitress asks if you want to take a picture before she starts carving it up at the table. We also ordered the shrimp dumplings, bok choy, and a spicy tofu and pork dish. Everything was delicious. I also discovered that this restaurant is Michelin starred which wasn't surprising given the great food, but what was surprising was that everything was reasonably priced - appetizers are in the $12 range, Beijing duck for 2 is $45, and most entrees are in the $30 range. However, Cocktails were expensive at $20 each and not the best tasting so I'd recommend just going with beer or wine. Overall, I would definitely recommend checking this place out. Appears to get very busy on a Friday night so I'd recommend making a reservation.
A fancyish Chinese restaurant.
Got the duck, crispy beef, scallion pancake, beef chow fun, and soup dumplings. Everything was ok nothing special. There's much better places in Chinatown. Service was good and everything came out quick. Honestly this place reminded me of any number of generic American Chinese restaurants just with a much higher price.
Tasty food! Can't go wrong with the Ma Po Tofu or the duck,
Tasty food! Can't go wrong with the Ma Po Tofu or the duck, staff is very nice and accommodating. Ambiance is very fancy, very nice decoration. If you've got room for it.. try the chocolate cake.
Very thoughtfully prepared, somewhat idiosyncratic styled
Very thoughtfully prepared, somewhat idiosyncratic styled Szechuanese dishes. Very good Peking duck also, reflecting the chef's personalized view on the dish. Pleasant ambiance, good service. A pleasure each time.
First class Beijing duck and service.
Best meal we had in Chinatown area, worth the walk.
Beautiful elegant Chinese fine dining.
Fantastic service. Food was delicious. Special occasion place as it is very expensive. $175 for 2 people and we only had 1 cocktail each and no dessert.
Pricey, definitely pricey for what you get.
And the food isn't even great. The service was attentive, the seats were nice, good ambience. Disappointingly, the veggie was too old, the peking duck was average and the beef dish was just salty. I wanted to like the place but I don't.
My favorite Chinese place in the city! Service is always
My favorite Chinese place in the city! Service is always good and the food is delicious. Duck is super tasty, the crispy beef is soooo good. The green beans... incredible. Love the shrimp fried rice too. Oh the hot and sour soup? Also delicious. I guess you could say I haven't had a bad dish here. I also LOVE the lychee martinis here, one of my favorites. I honestly think this place is better than Mr. Chow. Can't wait to come back.
Regular wait staff was friendly and food was great (if a
Regular wait staff was friendly and food was great (if a bit overpriced), but the maitre'd / head waiter who "took care" of us rushed us through our meal and hovered to push us through each course or pushed the staff to do so when there was NOT A SINGLE OTHER TABLE on the floor during our entire meal. It was Christmas Eve and we specifically booked an early 2:30p reservation to avoid the crowds. I could understand if they were squeezing us in under the wire before a booked first seating or even if they needed to diplomatically close out our check to take care of a waitstaff turnover, but the waitstaff was on for the entire afternoon night and the room was still empty (we're talking 30+ empty tables) when we left! The gruff and unwelcoming treatment basically ruined the vibe of our family Christmas Eve dinner--by one employee who somehow has risen to the level of floor captain but has no clue or training in restaurant hospitality, or how to manage table turning smartly and graciously (any captain worth their salt could have seen by our order pacing and eating that they could have relaxed a bit and let us enjoy our meal without jeopardizing their next seating). Love the food at Hwa Yuan, but we can go elsewhere for the same quality or at least pay much less to be treated so rudely.
excellent food, dreary decor (upstairs), rather abrupt
excellent food, dreary decor (upstairs), rather abrupt servers with poor english language skills.
Terrible service and poor quality food
Terrible service and poor quality food. The only positive is that portion sizes are large. Other than that I was extremely disappointed. Vegetable dishes were poorly seasoned. Service was not helpful when trying to edit dishes (adding ingredients on the menu, and taking away ingredient to accommodate for dietary requirements)
Pre holiday family dinner
Great place for a family gathering. We ordered the duck and noodles and vegetables. The service was good and food also.
Not as good as before
We have enjoyed Hwa Yuan in the past, but this evening was a much less enjoyable experience. It was Christmas, but if you accept reservations, you should honor them. We arrived at the restaurant to find a long line out the door of other people who also had reservations. It turned out it didn't matter if you did or not since when you got the the head of the line, which took 30 minutes, no one asked if you had a reservation. Once we finally got seated, it was better, but it wasn't up to their usual standards. Most of the food was pretty good, although $20 for four small spare ribs is a bit much. We didn't think the Peking duck was as good as usual and the carving of the duck was atrocious. Most pieces were way too large and it was generally sloppy. Our waiter was also a bit surly. I don't know what service and food would be like when not so busy, but I probably will not be back to find out.
Excellent restaurant, with an exceptional Beijing Duck
One of the best Beijing Ducks I have eaten in my life, fresh, not excessively fatty, delicious taste! The restaurant is bright, the tables well spaced, the noise level reasonable, the welcome good. The dishes offered by this restaurant are all delicious, made with high quality products (duck, shrimp, chicken, etc.). There were 7 of us and everything we ate was perfect.
Great traditional Szechuan food served by attentive staff
Great traditional Szechuan food served by attentive staff. We were a large group and did not encounter any of the negatives cited in prior reviews. Authentic Peking Duck and lots of vegetarian and seafood options. Also, remarkably attentive to gluten free diet, willing to adapt most dishes with gluten free spy sauce, etc.
Lovely restaurant with excellent food but service had a few glitches…
We went for a family birthday celebration. The food was excellent but we were disturbed by the fact that when we had finished all of the pancakes which accompanied the Peking Duck, the empty steamer was whisked away; we assumed that more pancakes would be on their way as we had only finished about half of the Peking Duck. None came, so after about ten minutes we inquired if we could please have some more. We were asked how many we would like. We said “four” and after about ten more minutes the additional pancakes were served. In the meantime, the very delicious Peking Duck had gotten cold but there did not seem to be anything we could do about that… When the check came, we were a bit surprised to find that we were charged $1.50 per pancake. Give that the Peking Duck itself had cost $80, this seemed inappropriate but we were more troubled by the hiatus in our meal than the $6 charge. Furthermore, when we made the reservation on Resy, we were asked if we were celebrating a special occasion. I had indicated that we were celebrating a birthday. Other restaurants we have gone to generally acknowledge a special occasion with a small lagniappe—a scoop of sorbet with a cookie and a candle or something like that…in this case, no acknowledgement was made of my son’s birthday. Lastly, we felt that although the service of the older servers was very professional, the younger servers just stood there, doing basically nothing, and had no idea that we we had been trying to make eye contact with them for quite a while before the issue of the pancakes had been addressed. Clearly they had not been given proper training in this regard. In conclusion, while we would probably return, we would not order the Peking Duck again. Rather, we would try to order the dishes which the other guests ordered and discussed at length with the servers who seemed much more interested in pleasing Chinese-speaking patrons rather than ourselves.
A very happy Chinese Birthday!
Last Friday we held my wife’s birthday party at Hwa Yuan Szechuan in China Town. I was simply amazed ! To start we ordered the Beijing (Peking) duck for the table. This is a sight to see and a real delight to eat. After the presentation to our group the waiter took the plate and carved it for us table side. What a pleasure to enjoy with a group. We ordered a large number of assorted dishes and shared everything around the table. My wife and I came from our hotel in a cab and that saved a lot of time. Family came by car and found parking nearby. Friends came by train and that also worked well. Our friend brought a beautiful cake from a French bakery that was enjoyed by all. As we prepared to leave the owner brought out a bottle of cold sake and everyone enjoyed multiple shots. What a terrific surprise! I will always remember the whole restaurant singing to my wife. A birthday to remember. Pricing was extremely fair and the service was extra special. I highly recommend Hwa Yuan Szechuan. We will certainly be returning when we visit Manhattan. A real find. Many thanks to the entire staff and the generous owner.
Do not go here
The worst customer experience ever. Food was served so rapidly with very aggressive waiter expecting us to finish fast enough so we could have our main almost immediately. He was pushing us to order more and more and was so unhappy with minimum tip, came back to us and started yelling. He practically overwrote the tip on the bill. We were with two kids and pretty scared that he would turn violent so we just left. When we received the transcript from Amex, the tip was larger then the bill itself. The guy practically ripped us off.
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Working on your bid?
By 👻 @DemurePain59, 10/01/2021 4:24 pm
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Newbie here. Was just curious what it means when it says that someone is working on your bid?
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Answer from 👻 @EvocativeFold67 (10/02/2021 7:37 pm)
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Your bid has been “matched” with a reservation. From the time a reservation has been located, the seller of the reservation must connect with moderator to give transfer information for reservation. If the seller;however, does NOT respond to reservation transfer, then your bid is reprocessed and returns to the first step, which is connecting your request to a reservation.
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Answer from 👻 @DemureKettle15 (05/04/2022 10:50 am)
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When it says working on bid, it means there are people looking to fill it.
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