AppointmentTrader FAQ - Hôtel le Vallon de Valrugues & Spa Saint-Rémy-de-Provence - Trade Reservations
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Have someone use their loyalty points to book your stay or buy a reservation from someone who can't make it to theirs.
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We only list verified Reservations!
All listed Reservations are reviewed by our team before appearing in the calendar or being allowed to answer a bid you place. That's why AppointmentTrader comes with a included Money Back Guarantee for each transaction.
- Any Room Type
- Any Comfort Room
- Comfort Room (24 Sqm Double Or Twin Beds Ac Free Wi Fi)
- Any Deluxe Room
- Deluxe Room (24 Sqm King Or Twin Beds Mountain Or Pool View Ac)
- Any Suite
- Junior Suite (33 Sqm King Or Twin Beds Garden View Ac Free Wi Fi)
- Suite Deluxe Terrace (40 Sqm King Or Twin Beds Mountain Or Pool)
- Suite Of 70 Sqm Located In The Hotel Gardens. Double Room ()
- Suite Van Gogh (110 Sqm King Bed Private Pool Alpilles View Ac)
- Any Villa
- Villa Aurelie (130sqm 2bd 2 King Private Pool 1500sqm Garden)
- Villa Clemence (170sqm Main Villa 2king Private Pool 3000sqm)
- Villa Leoni (200sqm 3bd 3 King Private Pool 1500sqm Garden)
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Hôtel le Vallon de Valrugues & Spa Saint-Rémy-de-Provence Reviews from The Last Year
Better would be indecent...
A place filled with tranquility and kindness. Le Vallon de Valrugues and Spa ***** in Saint Remy de Provence. A truly beautiful establishment where the staff is attentive to your needs, the restaurant with its terrace facing the magnificent swimming pool and its park offers a menu mastered by its chef and his brigade. Special mention for the room manager, who has all the right addresses to advise us throughout the stay. To do and redo without moderation. TOP
Magical culinary experience
We had a wonderful evening, the meal was just delicious, hearty and the presentation was perfect, unknown flavors which were just incredible. A 10/10 for the breakfast buffet, again beautifully presented with very good quality Thank you to the entire team, from the welcome, valet, service, kitchen……
Provencal top hotel, in a beautiful and quiet location, in the heart of Saint-Rémy
We actually wanted to book a villa for our short stay but they are always booked up quickly. So we booked 1 x junior suite and 2 x double rooms. The rooms would definitely need a gentle renovation, but that wasn't a problem or a negative factor. The staff are all very courteous and extremely attentive. We made a lot of use of the free transfer to the village and found it valuable. A phone call was enough and we were picked up again quickly. The hotel complex and garden are fantastically beautiful! Unfortunately we couldn't use the outdoor pool because of the strong wind. This hotel also leaves nothing to be desired in terms of cuisine and the breakfast buffet and restaurant are highly recommended. The only thing that urgently needs to be renovated is the wellness area. It is definitely no longer up to date. We felt very comfortable and will book this hotel again next year. Thank you very much for the perfect stay that we were able to experience at Le Vallon de Valrugues & Spa.
Fantastic
Another wonderful stay at this establishment. The suite (Rosemary) that we had the chance to discover is exceptional: you enter through the magnificent garden, it is very spacious and has a beautiful terrace with jacuzzi for relaxing in the evening. A big thank you to the staff who are always so smiling, welcoming and warm. Always a pang in the heart when leaving!
Mixed
A little disappointed with our room despite our upgrade... the room is a little dated and I find that the structure is not necessarily up to 5* standards... Even the aging spa. But the gastro restaurant is very, very good! The very complete breakfast is also great.
Luxurious with great customer service
We had such a wonderful stay at this hotel- we booked Villa Leoni as a getaway for my mom’s milestone birthday. It was spacious and well-kept. Their bed was nice and plush, had great sleep after a long day of going to different places. We had the most attentive private butler, Quentin, and he made our 4 day stay such a breeze. On our second day, we were out on a whole day tour of Provence- when we returned, we noticed a gift box on our kitchen counter- on the note, they apologized knocking over my sister’s travel-sized perfume while cleaning and replaced it with a full-sized bottle of the same perfume. To be honest, we really would have been fine without the replacement as we know accidents happen- but the gesture was certainly appreciated and wanted to express our gratitude for trying to make things right. Excellent customer service surely makes this property stand out. We had dinner at their restaurant and it was very good! They always had a wonderful breakfast spread- we tried room service one morning and did the buffet the following day, and both times were splendid. We loved how a shuttle was available to take us to town, as well as to and from the hotel when we used their sauna and steam room late in the evening. The property is beautiful and serene- perfect place to detach and unwind. We would definitely return to Le Vallon de Valrugues in the future. Thank you for the most pleasant stay!
Stay one night
Very relaxing stay and very beautiful establishment. The staff are attentive and very welcoming. I highly recommend. Very pleasant park and the spa is top notch. Heated indoor swimming pool with very pleasant counter-current swimming pool.
A wonderful setting in St Remy De Provence
We had a wonderful stay. As soon as we arrived, the reception was very welcoming, the service impeccable. A magnificent room, the view overlooking the garden and swimming pool. An oasis of calm. We had dinner at the restaurant for my husband's birthday, a gastronomic delight, with exceptional service. We will not hesitate to return. Thanks everyone!
To be renewed again
Like last year, an exceptional stay in a superb villa. A very friendly and pleasant team. Special note to Quentin who accompanied us during our stay. The establishment did very well to recall him to its team. We hope so, see you soon.
Needs a little improvement
There were things we loved about our stay and things that we didn't enjoy. The main thing we didn't like about our stay was that the hotel was under construction and in disarray. It didn't feel like a 5-star place to us. There was no mention of the construction when we booked the stay. They should have disclosed this. Most of the staff was great, but we also had a few issues. We sat in the bar for a good hour, around midday, watching staff come in and out, and not one person asked us if we wanted a drink. Our travel companion stayed in one of the newer units, and when opening the shutters (they come in your room and open/close these without asking), he slipped on the damp tile (no rug pads and this is the sort of tile that when wet is very slippery) and hurt his ACL. We notified the hotel, and they offered an ice bag. We asked for a mat/entry rug or something to put in the rooms, and we never heard anything back from them. Good things—the property grounds are lovely! The complimentary shuttle into St Remy was great, and always at the ready. The receptionists were accommodating and offered us good places to eat in town. Overall, this stay was fine, but it needs more attention to meet a 5-star place. Maybe once the renovations are done, it will feel more this way.
High quality hotel with excellent service. Highly recommended.
Very lovely and peaceful hotel and surrounds just 5 minutes walk from the centre of Saint Remy de Provence. Every aspect of our 4 night stay in one of the gorgeous Villas was first class. Service quality was outstanding. Highly recommended.
Saint-Rémy-de-Provence's Best Hotels that are most frequently booked by customers of Hôtel le Vallon de Valrugues & Spa Saint-Rémy-de-Provence
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Ranked #9 in Saint-Rémy-de-Provence's Best Hotels.
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Ranked #22 in Saint-Rémy-de-Provence's Best Hotels.
Ranked #23 in Saint-Rémy-de-Provence's Best Hotels.
Ranked #24 in Saint-Rémy-de-Provence's Best Hotels.
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I will give you 50% of ALL of my PROFITS if you teach me how to make profits? |
LOL. Thank you The New Yorker.
Appointment |
Transferring reservations is not supported in AT. Why not just use the name in the AT screenshot?
Buyers interested in Bern's Steakhouse: PLEASE READ |
Same goes for 4 Charles and I Sodi
Prepaid Reservation Fee |
Agreed. Ultimately not addressing this month after month is clearly resulting in a drop in certain venue’s rankings & sales.
Congrats on 3 mil |
🍾🍾🍾🍾🍾🍾🧨🧨🧨 now on to 30 mill!
Need to cancel a bid, not getting a response… how do I do it? |
Click on "Take off the Market Option" in your portfolio
Working on your bid? |
Your bid has been “matched” with a reservation. From the time a reservation has been located, the seller of the reservation must connect with moderator to give transfer information for reservation. If the seller;however, does NOT respond to reservation transfer, then your bid is reprocessed and returns to the first step, which is connecting your request to a reservation.
Process after bid is accepted. |
Hey @EvocativeFold67, welcome to appointmenttrader! Once the reservation is in your portfolio, you definitely own the timeslot, the review team would not have approved the trade if the reservation wasn't confirmed - so you are going :-) Judging from your post you bid today and are going tomorrow - don't worry as long as you initiated the name transfer, you are good - the transfer service has to work with the opening hours of the reservation team of the respective venue. You will likely see the transfer confirmation a couple hours before your reservation time.
Where do the Reservations on AppointmentTrader come from? |
Mostly from people who don't need their reservations or appointments any longer. AT has no relationship with places listed and acts as a platform connecting buyers and sellers making sure that listed reservations are real and that privacy is not compromised when transacting.
What happens if my bid expires unanswered? |
Hey @FluffyStar64, thanks for the question! When you place your bid the amount gets transferred in a deposit account, the second you either cancel your bid or a few minutes after the bid expires the funds are moved back into your main account from where you can refund it to your payment method or use for other transactions.
Does support work ?
I am having a tough time contacting and elucidating a response from AT Support. I had a listing at 6pm, which was a mistake as the actual listing reservation was at 11pm. This got somehow approved by AT, and a customer bought this from me for 6pm. I want to cancel this listing and refund customer , but there is no way of doing this ! This is so frustrating and making me lose hope on AT. Can someone help me please?
Give the best answerDoes customer service exist!!!!?????
This app is horrible I bought a res it was listed as one day but the actual res on a different day. Have messaged support non stop no reply. There goes $200+ thanks appt trader! Such a scam
Give the best answerPayment for selling
How do I receive information if someone wants to buy my reservation? How do I get paid?
Give the best answerHow can we take our restaurant off your list?
Dear Appointmenttrader Team,
I am the spokesman of the Hofbräuhaus in Munich/Germany.
We don not want to be on your App, since Reservations in the Hofbräuhaus are free.
Please take us off this list!
Please do answer and confirm this.
Thank you and best regrads
Tobias
Medien Hofbräuhaus
Banned from Resy for selling reservations- Do we have a rat on our hands???
I am new to this app and started off by selling a polo bar reservation and then quickly sold one more reservation. Not long after I received emails from Resy saying all my reservations are cancelled and I am being banned from Resy for life. How could this have possibly happened without a rat telling Resy that I sold the reservation. I need some advice on this situation and let’s catch the rat!
Give the best answerBid and Buy Instantly
I have a big ongoing and it also shows someone is working on my bid. Today I see there is a " Buy Instantly " option at my portfolio showing same price I've bid for a reservation. I'm a bit confused, since my money has already been deducted from my credit card for the bid, do I need to pay one more time for the Buy Instantly? If I choose Buy Instantly, can I cancel my bid ( while someone is working on it )? Thanks!
Give the best answerFirst Sale Help
Having hard time getting my first sale. Any advice? I just want to get the ball rolling! Thanks!
Give the best answerChanging restaurant opening times
I have a reservation for Kasama Chicago I listed but it’s not showing up because the listed opening hours are only until 3 or 4 pm. My reservation is for their dinner service at 5. Is there a way I can change the times myself?
Give the best answerI got charged twice for a single reservation
How long until I get a refund? Support has been slow, has anyone else experienced this?
I tried purchasing the reservation at $55 but it failed. Then I purchased it for $30 and it succeeded. However the $55 charge still went through on my card and posted
Cancelled reservations due to posting it here
Restaurants are cracking down on reservations posted on here
Give the best answer0 views on my posted reservations
Any idea why my reservations have 0 views? Am I doing something incorrectly?
Give the best answerFinding reservwtion
What name do I say the reservation is under?
Give the best answerHow do I deposit $?
You can only deposit $50 at a time until you earn the “Sales and Low Refund Medal” I believe. Im new to this as well but the ability to deposit more money at once and increase your amount of listings comes with that medal.
Payouts
Anyone know how increase payout transfer to bank as I can only send $50 a day and they charge $5 for every transaction. There must be a way. I’ve contacted support two days ago and not a reply.
Give the best answerTransfer question
What do you do if reservation is an hour away and it still hasn’t been transferred? Don’t want to be embarrassed at restaurant. First time user. Thanks!
Give the best answerGetting started as a seller
Hey I just signed up. I'm in Kenya and I 'm looking to be a seller. Where can i get started?
Transfer
My reservation is today and my transfer is still not complete does that mean it’s not going happen ?
Give the best answerWhen do funds get released
My funds from first transaction were supposed to be released today at 5:30 EST. Still showing in deposit account and not main balance
Give the best answerWaiting for concierge service for over 24 hrs and nothing
I have been waiting for name transfer on my confirmed reservation for over 24 hrs and haven’t heard anything from anyone. Also need to ask for a special table. Dinner is tmrw night. Anyone?
Give the best answerPrepaid
What does prepaid mean. Am I paying for the reservation and than a prepaid amount. I’m looking for joes seafood in dc. All the offers are pre paid amounts ?!!
Give the best answerNewbie sellers— how fast do your reservations sell?
I have some reservations coming up tomorrow that have gotten lots of views but haven’t sold yet. I haven’t made a sale yet since I just joined this week. I keep lowering the price, but am worried they won’t sell. How long did it take you to sell your first reservations? And did you have success being reimbursed by AT for no-show or cancellation fees? Just looking for a little reassurance. Thanks!
Give the best answerHow do I sell my when my related reservation’s restaurant does not exist on AT?
How do I sell my when my related reservation’s restaurant does not exist on AT? Its listed as a hotel, but it also has a restaurant under the same name ‘Chiltern Firehouse’ in London
Give the best answerPayment taken , reservation not received
I just bought a reservation, the money was taken from my Apple Cash. The reservation however does not show up in my portfolio
Give the best answeremail address for my acc
I left my employer and need to change my email address for my account. How do I do this?
Give the best answerSeller with the Polo Bar reservation on 5/17 for 4 people
I am interested if you are willing to negotiate. Post on my wall if/when you see this.
Give the best answer