Bad Management and Service - Houston's North Miami Beach - Buy Reservations
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🤢 2/5 - Bad Management and Service
By 👻 @Clora A, 01/06/2024 3:00 am
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Had dinner with my 14 year old granddaughter and we both ordered the Hawaiian rib eye steaks which was good but half of mine was fat. The waitress offered to take it back and bring out a new one. While waiting the potato and broccoli was cold when the steak was returned. Another wait for a new order of sides. Ordered the pan fried snapper for my husband and was not aware that it would be two strips of breaded fish one piece cooked hard and different sizes. Spoke with several of the managers who was not accommodating and said the fish is caught daily, breaded and fried. The fish did not taste good and looked like breaded fish from grocery store. Also shared how I had to send my steak back and the reply was I should know rib eye steak has fat. I was really taken aback. Our dinner was $250 and I’ve been to Houston’s on a number of occasions and never met managers like these. Do not order the fish. It is not a whole snapper which is not noted on the menu. Ruined dinner with my granddaughter who witnessed this poor service,
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