Our room was nice and spacious, all rooms have doorbells. - Hotel AKA Brickell Miami - Trade Reservations
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😒 3/5 - Our room was nice and spacious, all rooms have doorbells.
By 👻 @Rebeca A., 08/12/2022 3:00 am
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There are 2 button inside the room by the door that you can select if you want your room made up or if you want privacy. Each option changes the room doorbell a different color and hotel staff can know what you are requesting. For the most part the room was clean, however the coffee cups and coffee station was not that clean and it hadn't been restocked.The hotel staff including valet services was very unprofessional. They treated us as if we had never been to a hotel before, with their sarcastic and inappropriate comments. They also talked to us in Spanish from the moment we walked in. In my opinion if I ask to be spoke in Spanish that would be ok, but don't assume I speak Spanish and not give me the option to pick my language of preference. Even after I replied in English they still spoke in Spanish.We had dinner at the Hotel Restaurant and the only thing that was good was the Bang Bang Shrimp. Everything else was not seasoned and under cooked. We ordered our steaks Medium and they were Medium Rare, the veggies were hard. Not worth the $165 we were charged for 3 dishes. I'm giving them a 3 because the room was clean, spacious and the bed was comfortable. I've stayed in nicer hotels that were less expensive than this one. Not sure I would recommend someone to stay here.
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