Disappointed! - Hillstone Coral Gables - Buy Reservations
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Coral Gables's Best Restaurants that are most frequently booked by customers of Hillstone Coral Gables
Ranked #13 in Coral Gables's Best Restaurants.
🤢 2/5 - Disappointed!
By 👻 @Therese R, 07/13/2022 3:00 am
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Been to Hillstone twice now. The first time was amazing, second time not so much.. We had a reservation on 13th June which we arrived on time and were seated straight away. Our server Calvin was amazing and as per usual the food was fabulous. We were there for a few hours as we were told we were perfectly fine to stay and hang out at our booth. We were 3 girls having dinner and celebrating after getting fitted for my wedding dress ( not being loud or bothering anyone). It came to around 10pm and our server asked us if we would like another drink which we ordered. Upon his return he told us that we couldn’t be served anymore alcohol. When we questioned why, he said the bar had told him we couldn’t be served anymore but that we were free to stay. We had approx 5 drinks in as many hours, by no means drunk. We left confused and have since written an email to Hillstone and have not heard a peep back from them. I totally understand if we had been loud, out of control and annoying other customers but we definitely were not. There has been no reason given for not serving us and it put a big dampener on our night. All in all we are pretty upset and disappointed by the whole experience and the fact that not one person could be bothered to get back to us with an answer.
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