Food quality improvement required - Hawksmoor Air Street London - Buy Reservations
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😒 3/5 - Food quality improvement required
By 👻 @1explore, 03/12/2023 4:00 am
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We visited this restaurant for dinner with my wife to celebrate our wedding's anniversary. Unfortunately, we were disappointed by the food quality. Our order included 2 steaks (a sirloin and a fillet) as the main course. We requested for both to be cooked medium. The sirloin steak appeared to have been burnt on the outside and was covered in places with black charcoal coating. This made the taste of the inside smokey and unpleasant. The fillet was luckily not as badly cooked. We have been several times to the Hawksmoor Seven Dials restaurant over the past year and have experienced great food quality when it comes to steak preparation. However, the Hawksmoor Air Street location appears to clearly have some kitchen staff issues. Considering how expensive the food is at this place, surely management should invest more in kitchen staff training and ensure consistent food quality. We requested from our waitress to exclude the sirloin from our final bill which she happily did for us and apologised for the bad experience. The overall service at the restaurant was good which compensated for the poor food quality experience.
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