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Hana-Maui Resort Tripadvisor Reviews
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14 Reviews
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Loved our stay (but wouldnโt stay more than one night)
A very special place, especially compared to the rest of busy, bustling Mauiโฆ really felt like you were on the edge of the island after driving hours on the Road to Hana. Were rooms a little dated? Sure, in the most charming way possible! We slept with deck glass doors open (screen doors closed), with crashing waves lulling us to sleep. Pool was uncrowded, relaxing way to slide into Hana vibe. Free laundry room allowed us to replenish clothes while enjoying laid-back spirit. Only reason I canโt give it 5 stars is limited food options. On-property breakfast was beyond great, one of best meals on tripโฆ. Kids still talking about Hawaiian sweet bread French toast! But Hana Ranch restaurant is literally only sit-down dinner in town, and that meal, while good, cost $250 for equivalent of burgers and fries for four. Just canโt see where one would eat if staying more than one night..
Be the first to ReplyTruly paradise
The road to Hana is spectacular and you will be so grateful that you stopped to spend the night at this elegant and picturesque resort. We stayed in an oceanfront bungalow, and the views were spectacular from the moon rising at night over the ocean to the sun rising the next morning. The bungalows are well appointed with huge decks and sunbeds to relax and enjoy the scenery. There are many activities and a spa and a beautiful infinity pool with a bar. We hated to leave!
Be the first to ReplyA gem in the countryside
Beautiful resort in Hana. We got the garden view room. It was huge. Love the patio with access to the garden/ lawn, and ocean view! The ranch restaurant was nice with good selections of food and drinks. Red sand beach is within walking distance. Also convenient to other sight seeing sites. Walking around the resort is already a nice activity since itโs very beautiful with lots of lush greens and beautiful flowers. I will definitely come back again!
Be the first to ReplySurprisingly good quality
Nicest place we stayed at even with a basic room. It was huge and the staff went above and beyond. I would go back here before I went back to places in Weilaia. It was at the end of the road to Hana, and so nice compared to hitting 2hrs of winding roads back the same day. Remote and kind of rustic, it was a beautiful place to relax
Be the first to ReplyLocation, location, location...
You get what you pay for, but not alwaysโฆ and what for we paid to stay at the Hana-Maui Resort, I expect a LOT more. Of course, location, location, location is really their best feature; but thatโs pretty much it. We stayed in one of their ocean front, jacuzzi bungalows, the view was of course amazing, however, the rooms themselves were fairly rundown. Moldy lamp shades, broken blinds, and the hot tub on the patio kept over spraying the wall; so if you had the jets on, you were sprayed in the back of the head as you got up or reached to turn them off. When we checked in, they offered a small (very small) credit per day, if we opted to not have housekeeping clean our room, but were told we could phone if we needed anything. Since we were only staying for two nights, we chose this option. However, what we didnโt realize, was that the small credit was even smaller, as we were only credit for one day, and not the two nights we paid for. When I questioned this, they said it was only for the full day we stayedโฆ would have been nice if they had been more clear. As I would have NOT opted in and would have preferred to have fresh, dry towels in lieu of a miserly credit. Instead, we had to make do with 4 towels for 2 people to shower and use the hot tub, we of course needed more. I had to call multiple times and wait most of the evening for fresh towels to arrive and when they did, we were only supplied with two additional bath towels, no extra hand or wash towels. Finally on our last night, after eating at the Ranch restaurant (owned by the hotel) the restaurant staff phoned for a golf cart to pick us up. We normally would have no problem walking, but it was dark and quite a ways back to the room; the paths are winding and we werenโt super confident we would find our way. So we waited, and waited, and waitedโฆ after about 25 mins and a second phone call from the restaurant staff to the resort, we opted to walk. And what a wonderful walk it was, wondering through the dark on the maze of paths, which was made even better as it began to pour down rain. Apparently, you are ONLY paying for location, because the service just did not exist.
Be the first to ReplyLovely but a little lacking
This is a really lovely place, but it describes itself as "luxury" while missing the mark on a few features that would really hit that bar. On the plus side, we sprung for an ocean-front suite for our honeymoon, and the view was impeccable and soothing to sleep to. The spa was also incredible, and my husband and I both had the best massage we've ever had. On the minus side, their main restaurant and dry goods store were both closed during our stay, and this was not communicated at the time of booking (nor did it seem to reflect in the rate despite major facilities were offline). This was disappointing as the food options in Hana are already limited, and we are vegetarians, so it is harder still. There were two (non-salad) dishes to pick from for lunch and diner for our entire stay (and one was a Beyond Burger, which you can only eat so many times). The rooms also lack features like microwaves, plates, silverware/cutlery, to make preparing food for yourself in the kitchenette a real option, and even the coffee pot, which made only 2oz beverages, was deficient for self-service. I was also very surprised the pool didn't have a hot tub or other source of heat, so if you are there when the weather is less than perfect, it is too cold for even a dip. All together, we still enjoyed our stay and were happy with the experience, but it doesn't meet expectations of "luxury" compared to similarly priced/described places in Maui. It is still a lovely home base for a visit to Hana, and after that drive, spending at least one night is a good idea!
Be the first to ReplyTwo night stay
We stayed in the waterfront bungalows. Even though the rooms were a bit dated, they were very nice with a lot of space. My only complaint was I expected a room closer to the water. Great deck with comfortable lounge chairs. The grounds were beautiful.
Be the first to ReplyFabulous Property for Relaxation
We loved this property. Not only is it beautiful and modern, but personnel are top notch. I had a great massage at the spa while there. The dining room was closed for renovations but the Hana Ranch across the street filled in. Transportation provided for those who didnโt want to walk the short distance. Highly recommend this property - itโs gorgeous.
Be the first to ReplyThe correct way to experience true Hawaii.
Amazing experience all the way around. This is the best way to experience real Hawaii and not feel like you are in a tourist trap. Beautiful Ocean Views from all the bungalows. You feel like you have your own private cabin on a beautiful grassy hillside over the ocean. Locals are so friendly and make you feel like family. You have to go to Bradda Hutts for a meal too. Don't miss it!
Be the first to ReplyVery nice
The Resort grounds are beautiful but they expect you to leave electronics at home. The rooms are large, but no tv, no AC and very few outlets in the room. They provide 2 large fans for airflow but only one outlet where they can plug in. The pool area and views are spectacular. Not much to do in Hana but relax.
Be the first to ReplyA place to relax and indulge in the beauty of tropical Maui
The resort is among the unspoiled tropical beauty of Maui. Crashing waves that never stop were outside our ocean front unit. The grounds of the resort are beautiful in their simplicity and are well maintained. We wanted a place to enjoy the natural beauty of Maui, and feel secluded and tranquil. And we had that. It is a place to relax. There is no night life, except maybe music nearby on weekends. The town of Hana is very small. Restaurant options are the resort and the food trucks, during the day. Another restaurant in town was closed for remodeling while we were there. The food trucks were wonderful. The resort provides a ride to the beach, which was an awesome experience. The staff were consistently gracious, welcoming, helpful, in every way. The spa and massage were excellent. We stayed 4 nights. This was perfect for us. Fewer nights, we would not have relaxed. There is no cell signal, but the wifi was strong. We used a driver to take us from Kahalui, who was recommended by the resort conceirge, and he was great. We returned to Kahalui for our flight home by the small plane operated by Mokulele Airlines, and we enjoyed that, too. The only improvement might be better coffee, and a menu that changes more often. This is an expensive place to stay. But you are paying to sit comfortably among some of the most beautiful oceanfront in the world. The waterfront unit was worth it.
Be the first to ReplyWorth The Expense If You Stay Oceanfront
This property has been on our bucketlist for sometime, so when we had the opportunity, we booked it immediately. We arrangedf, from the hotel concierge, for a private plane to take us from the main Maui airport right to the Hana airport. We did the 3.5 hour drive to Hana years ago - it was wonderful, but 1 time is enough. We flew to the resort in 15 minutes with an incredible view of the ocean and cost.The ride was magical! When we arrived, the room wasn't ready so we walked the beautifully landscaped property and sat in a covered patio bed overlooking the pool and ocean. It was amazing. When the room was ready, they drove us to our king oceanfront bungalow with hottub (room #217). It exceeded our expectations. The view was breathtaking. The studio and bathroom were spacious and airy, the hot tub and deck area were private enough and had an amazing oceanfront view. In the morning we arose to watch the sunrise from our hot tub and an in-suite coffee, while other hotel guests watched it, cliffside, seated in white adiraondack chairs, below our bungalow on stilts,. At night, we watched the moon and stars above us, while in the hottub, listening to the waves crash in the quiet night. What an ethereal experience. You really have to be someone who likes or loves quiet. To top off the night, we slept with the sliding glass door open to the sounds of the crashing waves, What a property! The staff was positive and helpful. If we needed ice, we just called the front desk and they had someone drop it off within minutes. I took advantage of the 7am meditation (oceanview) and the 8am Yoga, while my husband utilized the gym. We met at 9am at the hotel restaurant for breakfast. We had a package where the breakfast was included so each morning we tried something different. Great view at breakfast overloooking the property and ocean. With regard to other eating options, the food trucks on the edge of the property were awesome. Fun eating. We ate twice at the property's Hana Ranch. Food was very good, nice ambiance, cool to watch the locals as well. We did not use the spa. We can't wait to go back again someday.
Be the first to ReplyTruly wonderful experience
The View out our room was absolutely spectacular. The ocean was right there and we could see it and hear it all the time. The staff were very helpful and very friendly. We walked around a lot and loved the quietness of the area. A local said that he thinks about it as the original hawaii. I liked that.
Be the first to ReplyGreat vacation
The Hana Maui is a first class resort. The rooms were spectacular as were the sunrises. The serene setting is great for total relaxation. The service is second to none and the hotel amenities are everything you would want.
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