AppointmentTrader FAQ - Hakkasan Hanway Place London - Buy Reservations
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Hakkasan Hanway Place London Reviews from The Last Year
Loved it! What a great evening.
Yes it is a lot of money, but, as long as that is relative to the quality of food and service then you are very happy to pay, and I was! Valmir and the serving team were all brilliant, attentive, informative and very helpful. The food was delicious, creative and at times surprising (in a good way :) ). Thank you Hakkasan, and thank you Valmir for a great evening.
Excellent food and atmosphere
Very unique, dark, almost pitch black atmosphere. Several menus of fusion Cantonese, we tried a 3-course for GBP 39, the cheapest option, and were very happy. Especially the crispy duck salad. Good size and impeccable preparation. Staff was perfect.
Tasty food, but wat to little, a d too expensive
Good, but little food. We had high expectations, but sadly, this was not met. Three course for 39Ā£ isn't too bad, but the portions were small so we had to buy more food at a convenient store when we left. The place is not very nice. Had to walk really dirty street which look like dumpster, and the entrance look like a cheap nightclub. Inside the decor feels 20 years old, and it's way to dark and uncomfortable chairs. The bathroom is in desperate need of refurbishing. The food tasted good, but was way to little and too simple. So what seems like a good deal on paper was not. I'm from Oslo and in Oslo we have dinner, which is maybe the best Chinese restaurant in Europe. They have a lot of the same concept as Hakkasan, except they have way more modern design, better food, a lot bigger portions, and are cheaper. The staff at Hakkasan should go there to study.
Cool vibe, great food and service.
Each course was delicious, my guess is you can't go wrong. Worth the visit.
Beautiful Crispy Duck Salad
Hakkasan is my go to trendy quick bite but high quality restaurant. I was craving for my favourite Crispy Duck Salad and Spring Onion and Egg fried rice. Thatās all I need. Took a friend visiting London and we were in Soho and wanting an Asian food. If you like a chopped birdseye chillies in soy sauce as your condiments for your friend rice, ask for it as mine was delivered promptly upon request. Service was top notch and food was delicious. Thank you.
Nope, not great.
Frankly, I was very underwhelmed. The restaurant was beautiful and service attentive. But, restrictive menu. You can only have this and maybe substitute one item. Why couldnāt I just choose four dim sum that Iād like and not be allergic to. My main came so late everyone else had finished eating. It was only salt and pepper squid! And - it was very expensive for what we had. Would I go again? No. Would I recommend it? No, not really.
Deposit not taken off bill!
Yet again, another tale of the restaurant not discounting the Ā£50 deposit per person from the final bill. I queried this and understand the deposit has now been returned, but without neither an apology nor explaination. Future customers beware of this as, based on the restaurant reviews, it appears to happen quite often. If it's standard practice to take a deposit it should also be standard practise to return it!
Used to be great, but service isn't there anymore and food was very saucey.
I came here years ago and it was fabulous, but now, since they lost their Michelin star, it was quite a different experience. The service was really off for me, some staff were great, some didn't seem too bothered. I liked the wine. But the dishes were drenched in sauce - for example, there was a tofu veg side that was more like a melody of gravy mush. The supreme dim sum was mediocre. I really wanted to love this again like I did when I first went, but I was quite disappointed. This is not the worst Chinese restaurant I've ever been to - I like the atmosphere. But honestly, there are much better offerings in a city like London. I'd maybe come back for a drink in future.
Best Chinese dinner
Last night dinner with mum 90! We were so well taken care of including a surprise birthday dessert. Delicious dinner excellent paired with good wines. We were very happy and it was fun to see the original Hakkasan
AMAZING EXPERIENCE
Food was succulent , the service was great starting from the security to reception and the floor members. It was the first time for my family to try Cantonese cuisine and they absolute love it. We are looking forward to be back.
Highly ambivalent
I donāt know what to think of this place. Itās certainly London cool. Location is a bit out of the way but the restaurant is interesting and has a good vibe. The foodā¦.i think you need to know what to order in this place. It was kind of hit or miss with us. Some dishes were very imaginative, like the raman noodle lobster pasta (see photo); that was totally unique, I have never seen something like this before. They pour some soupy liquid over the āanimalā (?), and it all melts into a pasta. You can see I was highly impressed! :) The staff were excellent and helpful. One big issue is the noise level, which makes dinner with friends less enjoyable.
Excellent food in beautiful surroundings with great service
Excellent food in beautiful surroundings with great service so you cannot go wrong selecting Hakkasan whether for a personal or business dinner. A unique meal will be in store for you at Hakkasan.
Food was okay -- not Michelin level just okay! Service is
Food was okay -- not Michelin level just okay! Service is slow and none of the servers knew the menu or were educated enough to make any recommendations. Bouncer at the door scanning for attire a bit pretentious for a night club ambiance. The BIG red flag was that they tried to charge us for a bunch of alcohol we didn't have. It was conveniently placed in the middle of the bill and looked awfully suspicious given the lack of surprise or even acknowledgment for charging close to Ā£340. When we asked about it they tried to play it as if we didn't know the names of the items. The same thing seemed to happen to the party sitting across from us as well that makes us think that this is their practice! If you go here .. CHECK YOUR BILL!! Very unethical. No apology--left a really bad taste... will not return.
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I will give you 50% of ALL of my PROFITS if you teach me how to make profits? |
LOL. Thank you The New Yorker.
Appointment |
Transferring reservations is not supported in AT. Why not just use the name in the AT screenshot?
Buyers interested in Bern's Steakhouse: PLEASE READ |
Same goes for 4 Charles and I Sodi
Prepaid Reservation Fee |
Agreed. Ultimately not addressing this month after month is clearly resulting in a drop in certain venueās rankings & sales.
Congrats on 3 mil |
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Need to cancel a bid, not getting a responseā¦ how do I do it? |
Click on "Take off the Market Option" in your portfolio
Working on your bid? |
Your bid has been āmatchedā with a reservation. From the time a reservation has been located, the seller of the reservation must connect with moderator to give transfer information for reservation. If the seller;however, does NOT respond to reservation transfer, then your bid is reprocessed and returns to the first step, which is connecting your request to a reservation.
Process after bid is accepted. |
Hey @EvocativeFold67, welcome to appointmenttrader! Once the reservation is in your portfolio, you definitely own the timeslot, the review team would not have approved the trade if the reservation wasn't confirmed - so you are going :-) Judging from your post you bid today and are going tomorrow - don't worry as long as you initiated the name transfer, you are good - the transfer service has to work with the opening hours of the reservation team of the respective venue. You will likely see the transfer confirmation a couple hours before your reservation time.
Where do the Reservations on AppointmentTrader come from? |
Mostly from people who don't need their reservations or appointments any longer. AT has no relationship with places listed and acts as a platform connecting buyers and sellers making sure that listed reservations are real and that privacy is not compromised when transacting.
What happens if my bid expires unanswered? |
Hey @FluffyStar64, thanks for the question! When you place your bid the amount gets transferred in a deposit account, the second you either cancel your bid or a few minutes after the bid expires the funds are moved back into your main account from where you can refund it to your payment method or use for other transactions.
Payouts
Anyone can help with payouts, support hasnāt been helpful at all. My funds cleared and I can only retrieve $50 usd a day with a $5 fee and a % per transaction. It would take so long and so much in fees. Thanks!
Give the best answerDoes support work ?
I am having a tough time contacting and elucidating a response from AT Support. I had a listing at 6pm, which was a mistake as the actual listing reservation was at 11pm. This got somehow approved by AT, and a customer bought this from me for 6pm. I want to cancel this listing and refund customer , but there is no way of doing this ! This is so frustrating and making me lose hope on AT. Can someone help me please?
Give the best answerDoes customer service exist!!!!?????
This app is horrible I bought a res it was listed as one day but the actual res on a different day. Have messaged support non stop no reply. There goes $200+ thanks appt trader! Such a scam
Give the best answerPayment for selling
How do I receive information if someone wants to buy my reservation? How do I get paid?
Give the best answerHow can we take our restaurant off your list?
Dear Appointmenttrader Team,
I am the spokesman of the HofbrƤuhaus in Munich/Germany.
We don not want to be on your App, since Reservations in the HofbrƤuhaus are free.
Please take us off this list!
Please do answer and confirm this.
Thank you and best regrads
Tobias
Medien HofbrƤuhaus
Banned from Resy for selling reservations- Do we have a rat on our hands???
I am new to this app and started off by selling a polo bar reservation and then quickly sold one more reservation. Not long after I received emails from Resy saying all my reservations are cancelled and I am being banned from Resy for life. How could this have possibly happened without a rat telling Resy that I sold the reservation. I need some advice on this situation and letās catch the rat!
Give the best answerBid and Buy Instantly
I have a big ongoing and it also shows someone is working on my bid. Today I see there is a " Buy Instantly " option at my portfolio showing same price I've bid for a reservation. I'm a bit confused, since my money has already been deducted from my credit card for the bid, do I need to pay one more time for the Buy Instantly? If I choose Buy Instantly, can I cancel my bid ( while someone is working on it )? Thanks!
Give the best answerFirst Sale Help
Having hard time getting my first sale. Any advice? I just want to get the ball rolling! Thanks!
Give the best answerChanging restaurant opening times
I have a reservation for Kasama Chicago I listed but itās not showing up because the listed opening hours are only until 3 or 4 pm. My reservation is for their dinner service at 5. Is there a way I can change the times myself?
Give the best answerI got charged twice for a single reservation
How long until I get a refund? Support has been slow, has anyone else experienced this?
I tried purchasing the reservation at $55 but it failed. Then I purchased it for $30 and it succeeded. However the $55 charge still went through on my card and posted
Cancelled reservations due to posting it here
Restaurants are cracking down on reservations posted on here
Give the best answer0 views on my posted reservations
Any idea why my reservations have 0 views? Am I doing something incorrectly?
Give the best answerFinding reservwtion
What name do I say the reservation is under?
Give the best answerHow do I deposit $?
You can only deposit $50 at a time until you earn the āSales and Low Refund Medalā I believe. Im new to this as well but the ability to deposit more money at once and increase your amount of listings comes with that medal.
Payouts
Anyone know how increase payout transfer to bank as I can only send $50 a day and they charge $5 for every transaction. There must be a way. Iāve contacted support two days ago and not a reply.
Give the best answerTransfer question
What do you do if reservation is an hour away and it still hasnāt been transferred? Donāt want to be embarrassed at restaurant. First time user. Thanks!
Give the best answerGetting started as a seller
Hey I just signed up. I'm in Kenya and I 'm looking to be a seller. Where can i get started?
Transfer
My reservation is today and my transfer is still not complete does that mean itās not going happen ?
Give the best answerWhen do funds get released
My funds from first transaction were supposed to be released today at 5:30 EST. Still showing in deposit account and not main balance
Give the best answerWaiting for concierge service for over 24 hrs and nothing
I have been waiting for name transfer on my confirmed reservation for over 24 hrs and havenāt heard anything from anyone. Also need to ask for a special table. Dinner is tmrw night. Anyone?
Give the best answerPrepaid
What does prepaid mean. Am I paying for the reservation and than a prepaid amount. Iām looking for joes seafood in dc. All the offers are pre paid amounts ?!!
Give the best answerNewbie sellersā how fast do your reservations sell?
I have some reservations coming up tomorrow that have gotten lots of views but havenāt sold yet. I havenāt made a sale yet since I just joined this week. I keep lowering the price, but am worried they wonāt sell. How long did it take you to sell your first reservations? And did you have success being reimbursed by AT for no-show or cancellation fees? Just looking for a little reassurance. Thanks!
Give the best answerHow do I sell my when my related reservationās restaurant does not exist on AT?
How do I sell my when my related reservationās restaurant does not exist on AT? Its listed as a hotel, but it also has a restaurant under the same name āChiltern Firehouseā in London
Give the best answerPayment taken , reservation not received
I just bought a reservation, the money was taken from my Apple Cash. The reservation however does not show up in my portfolio
Give the best answeremail address for my acc
I left my employer and need to change my email address for my account. How do I do this?
Give the best answer