Went for dinner with my son and husband for my husband's - Gjelina Los Angeles - Buy Reservations
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🤮 1/5 - Went for dinner with my son and husband for my husband's
By 👻 @Linda B., 03/17/2024 3:00 am
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Went for dinner with my son and husband for my husband's birthday. Guess we should have checked reviews first. We dine out a lot and never have experienced such pretentious, rude, poor service especially considering the high prices and mandatory 20% service charge. Our waitress (tall with short dark hair) was cold and rude. First, as stated on the menu - they literally will not change or substitute anything - so if you have any dietary restrictions or preferences, forget about any accommodation. For example, there is a vegetable that has a yogurt sauce on top - they could not put it on the side for someone in our party who can't eat dairy. If something is sprinkled with nuts, they can't withhold the nuts or put them on the side. The waitress was unapologetic about this, and made us feel It was inappropriate to ask. My entree was served before any other food came out. After waiting for 10 minutes with no other food coming out we pointed it out to the waitress and she looked at us blankly and sarcastically said something like - "so?" and " Did you think all the food would be brought at the same time?" I said it got cold while I waited for other food to arrive - can they heat it up ? She said, "no". Very blasé and unapologetic. She finally said they could remake it if I wanted - of course making me feel bad about wasting food. But otherwise the dish would have been cold by the time everyone else's food came. Overall a very unfriendly, impersonal vibe. We would never have left a 20% tip (as we regularly do in other establishments) for the awful service we received, but we were left no choice. By the way, even with the mandatory 20% tip added to the check, they still include a tip line. The food was creative, but not outstanding, and definitely does not warrant ever coming here again.
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