Not good - best to avoid - Ginza St. James's - Japanese Restaurant London - Buy Reservations
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London's Best Restaurants that are most frequently booked by customers of Ginza St. James's - Japanese Restaurant London
🤮 1/5 - Not good - best to avoid
By 👻 @Justin, 02/24/2024 3:00 am
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Avoid this place. We booked the teppanyaki table for a birthday, a party of 5, we were told we can’t allocate the seats; but when we arrived they put us on the corner not directly in front of the cooking area. I asked if we could sit in the vacant seats in the middle. No, we couldn’t, they said: a party of three walked in earlier and specifically requested them. Ten minutes later, it’s a party of two that sit down in those seats, not three, and five minutes after that they clearly didn’t want to be there because they move to another table. It seems like they didn’t reserve those specific seats after all. No wonder the restaurant was half empty on a Saturday night. We move into those seats eventually, but what was the point in not allowing us to sit there - when we told you couldn’t allocate . The teppanyaki is not much of an experience, don’t know why we bothered. It is one course only, performed in a perfunctory manner by a courteous chef. The quality of food here is average - the prices are not. Expect to get stung for subpar food. The first course was inedible. We all left it. The sashimi was ok; a bit hard. The steak was sirloin, not great quality but cooked ok. The staff are surly & self-important, dropping water or wine on you as they flit between seats in haste. We didn’t do the research before going, just wanted a fancy teppanyaki place. We regret going.
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