Giardino Ascona Tripadvisor Reviews - Giardino Ascona - Trade Reservations
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- Any Room Type
- Any Standard Room
- Double Room Morning Sun (34sqm 366sqft King Bed Or Twin Beds)
- Double Room South (34sqm 366sqft King Bed Or Twin Beds Free)
- Double Room Casa Rosa (25sqm 269sqft King Bed Or Twin Beds)
- Any Suite
- Junior Suite South (50sqm 538sqft King Bed Or Twin Beds)
- Suite Morning Sun (50sqm 538sqft King Bed Or Twin Beds)
- Suite South (70sqm 753sqft King Bed Or Twin Beds Balcony)
- Junior Suite Morning Sun (52sqm 560sqft King Bed Or Twin Beds)
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Giardino Ascona Tripadvisor Reviews
Latest Reviews On Tripadvisor
3 Reviews
0 Replys |
Awesome!!!!
We have spent 3 nights with our kids in this wonderful Hotel. The service, the Restaurants, the pool & garden are just amazing! The rooms are beautiful the breakfast fantastic and the Restaurant Ecco an unforgettable experience! Special thanks go to Wolfram & Tibor who have made our vacation so special! We absolutely can recommend this beautiful property to everyone! Thank you JF
Be the first to ReplyGreat property, but do not recommend the restaurant
This property is immaculate. The grounds and pool area are beautiful and the rooms are very well appointed. The service is also exceptional from all the staff. Each staff member was proactive in checking in on our stay and answered our plethora of questions as this was our first time in Locarno. The only downside of our stay was the restaurant, Hide & Seek. The meal we had was very poor, which was especially frustrating given how pricey it is. Fortunately, there are tons of other great options in Ascona / Locarno, which we were able to go to and have great meals, so I would highly recommend looking elsewhere for your meals.
Be the first to ReplyBEWARE. They may overcharge you.
BEWARE. The finance person may try to overcharge you. Our trip was was ruined by the finance individual who overcharged my family by nearly 1,000 CHF. I thought it was a genuine error & misunderstanding, but Giardino has refused to correct their mistake. They communicated at checkout that they would fix it. It has been three months and they have not fixed it. Now they give me a run around and say it was a valid charge. Marriott has not been helpful either as they said the hotel has to fix it. The hotel tells me they are unable to now. Someone can issue the refund, but both companies are saying they can't. It's not honest. Neither the hotel nor Marriott is honoring the price I had in my reservation confirmation. It is absolutely horrible customer service to put the customer in the middle of corporate inefficiencies and communication break downs. They accept loyatly points on Marriott.com and the terms & conditions list this hotel, but they don't care and don't honor it even though it was clearly booked that way. I should state I am a Gold level member with Marriott with loyalty of over 15 years. If they treat a loyal customer this way, I would assume it would be worse for anyone else. Do not attempt to use your loyalty points here. They will pretend to accept them until checkout when you realize they have charged your credit card in full. I'm going to have to reach out to executives at Marriott to try to get our money back. I suggest saving yourself the headache and time suck of dealing with this unethical individual and staying somewhere else.
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