Embarrassing Experience - Gaucho Canary Wharf London - Buy Reservations
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🤢 2/5 - Embarrassing Experience
By 👻 @Oyster, 01/23/2024 3:00 am
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First time decided to go to Gaucho at Canary Wharf but unfortunately it just went so downhill and embarrassing that we just felt unwanted the whole time. We friends were meeting after few months and 2 of us arrived early whim we thought to wait for another friend. We received a very friendly welcome by a floor manager who escorted us to the table. Although my friend mentioned that we can sit somewhere around bar area. We decided to wait for our full party to join then decide to place order. Soon after our friend also arrived, after going through the menu we mutually agreed to order drinks only and when we informed order taker, very next moment her attitude was changed. She walked away after saying “so you’re not ordering food 🙄” after few minutes the same host returned to us and without saying anything started clearly plates and cutlery. Of course we all 3 felt this and we were shocked & surprised from this treatment It was so awkward when same floor manager who welcomed us approached us and said “if you didn’t want order food I would have seated you somewhere else” it was such an embarrassment, so if you want to sit here then you will have to place some sort of food order” he just decided for us bread & olives we had no other option to order. Our order didn’t take too long to arrive however the whole time we stayed there was very unwanted. Our experience started with a great welcome for brief moment but soon it was turned into an embarrassment. I wish manager could have just listened to my friend when she mentioned that we can sit around bar rather taking to the table. He could have just avoided bringing this awkwardness or waiting staff could’ve little more polite and forgive us for not knowing Gaucho’s rules. Total disaster. Anyone going there please be clear before entering through the door weather you want to eat or just there for drink so staff can decide to welcome you accordingly.
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