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London's Best Restaurants that are most frequently booked by customers of Gaucho Canary Wharf London
🤮 1/5 - Disastrous birthday celebrations
By 👻 @Sprogsitter, 03/19/2023 3:00 am
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Came for a big birthday celebration Booked weeks ago but you have thought we’d arrived on the off chance they way we were crammed into a corner. There were 7 of us on a table that at best would seat 6. Being near the door it was really chilly every time someone came in or out. Basically wore our coats most of the meal. Aside from the young man taking our order, the service was appalling. Brought our mains before clearing our starter. Then tried to clear while bringing the side dishes. Ordered chateaubriand for 2 which arrived unsliced and with one plate. When we said we were unhappy with the service, despite asking what could be done, the duty manager didn’t seem the slightest bit bothered. Waited 15 mins and asked 3 times for a second bottle of wine. Ridiculous wait from finishing mains to being asked about desserts, then a 20 min wait for 2 desserts. Once this was cleared there was nearly a 15 min wait for the bill. Will most definitely not be returning to a Gaucho restaurant again, and certainly would not recommend this particular venue. Given the prices charged we have had better quality of both food and service at our local pub compared to here.
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