Disappointing experience - Forelles Ludlow - Buy Reservations
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🤮 1/5 - Disappointing experience
By 👻 @Ziglet2014, 04/20/2024 3:00 am
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I rarely post a negative review but having received no response to my email to the General Manager feel I should share our experience. My birthday treat was turned from fine dining to comedy by incompetent service. The guests at the only other occupied table were laughing with us in disbelief as plates of food were put silently in random places on our table and we were left to work out what we were eating. Much of the food was nice but staffing issues need resolution. This restaurant sells itself as fine dining and charges accordingly. This was possibly our worst ever restaurant (or cafe) experience and despite the friendly concern of the woman at hotel reception the next morning we remain deeply disappointed.
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