Horrible experience - Estiatorio Milos – Montreal Montréal - Buy Reservations
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Montréal's Best Restaurants that are most frequently booked by customers of Estiatorio Milos – Montreal Montréal
Booked 1 times by Estiatorio Milos – Montreal Montréal customers.
Ranked #6 in Montréal's Best Restaurants.
🤮 1/5 - Horrible experience
By 👻 @Guillermo A, 11/14/2022 3:00 am
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Last Saturday night my wife and I and another couple of long time friends booked a table at Milos for 21:15. During the reservation process we specifically asked if we would have to wait more than 15 minutes, as it has been the case almost every reservation at Milos. The hostess who took the reservation assured us we would be seating within 5-10 minutes, and insisted we arrive on time. When we arrived at the restaurant at 21:15 sharp, we felt the anxiety climb as we saw the crowded lobby with couples who had been waiting well over an hour to be seated. The hostess who welcomed us seemed overwhelmed and was not able to tell us when we would be seated. As we mingled with the people waiting to be seated, we all shared our frustrations with the restaurant’s lack of respect towards its customers. After 40 minutes of waiting we asked to be served a glass of wine, we obviously requested it be on the house. So we ordered a glass of Chardonnay wine, what a surprise when the wine arrived, we noticed it was not Chardonnay, but rather a cheap green Sauvignon Blanc! When I asked the barman to see the bottle from which the wine was poured, he nervously admitted it was indeed Sauvignon Blanc, stating they did not serve Chardonnay by the glass (another lie), and proceeded to extensively apologize for lying to us. We could not believe it! How can such a high end restaurant outright lie to its clients? That was the straw that broke the camels back!! After 30 years of loyal visits, not only to the Montreal location, but the Miami and Athens locations as well, that’s it, Milos will never see us again.
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