Rude and untrained staff! - Emporio Armani Caffè München - Buy Reservations
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🤮 1/5 - Rude and untrained staff!
By 👻 @Nane, 08/30/2019 3:00 am
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We visited the Armani Caffe on a very hot day (around 30 degrees) as we wanted to take a break from our city tour. We sat down inside and we met a friendly man who was sitting next to us. The waitress arrived at our tables and the man ordered a Campari Soda. The waitress looked at him an answered in a very rude tone “A what?” ... the man repeated his order and she said again “What? I don’t know what this is” ... at this time the situation started to feel weird as all other guests around seemed surprised about the conversation. She said she would check and ask for it. Afterwards she took our order. As we were waiting for our coffees and pastries we noticed how the waitress served drinks, cleaned tables and the took one of the croissants that we ordered with her bare hands. Afterwards she came over to our table but surprisingly without our order. She just looked at us in a very degrading way and said then “You cannot sit here with this water bottle, put it on the floor!”. She was pointing at the water bottle which we brought with us as we were all day walking around in the city and as it was a very hot day. I responded that we already ordered and that we could as well order water if this was the problem. She just kept insisting that it is not allowed (in a very inappropriate way). We felt so uncomfortable that we decided to leave. On our way out we saw few other tables who had as well brought water bottles. We were confused. Luckily we found another café nearby ... with very friendly staff.
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