If i could leave no star i would, even one star is beyond - Embassy Chinese Takeaway Celbridge - Buy Reservations
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🤮 1/5 - If i could leave no star i would, even one star is beyond
By 👻 @Suzanne O., 10/05/2017 3:00 am
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If i could leave no star i would, even one star is beyond what this takeaway warrants. Ill start with the front desk/Cashier, what absolute disgrace, no customer service skills whatsoever and clearly not capable of taking simple orders therefore they could start with improving her attitude. Service starts here the face of any business therefore they need to employ someone else. Our order has been incorrect on three occasions, i rang up to complain. She wouldnt send a driver up so had no choice but to drive back on each occasion. I was frustrated and beyond hungry at this point. I asked to speak to a Supervisor/Manager, i was told NO, her reason was she doesnt have a Manager or know who she works for to give me a name. I then said who is managing the takeaway now her response was to laugh down the phone and told me his name was Winston and hung up. At this point i was livid so i drove down to discuss this matter further when she carried on smerking at me. The Owner was there, his name was Mr Wu Wang. Little english so it was difficult explaining my complaint. Absolute disgrace something that was a simple chicken curry wasnt correct. Id wouldnt recommend this takeaway to a rat!
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