I've visited this location on three or four separate - Elisa Vancouver - Buy Reservations
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🤮 1/5 - I've visited this location on three or four separate
By 👻 @Mona H., 10/22/2023 3:00 am
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I've visited this location on three or four separate occasions, and regrettably, each visit has left me deeply dissatisfied with the customer service I experienced. While the food quality is commendable and made me give it multiple chances, the service, quite shockingly, didn't live up to my expectations. Coming from Houston, a city renowned for excellent customer service in the dining and hospitality sectors, I found the service here exceedingly disappointing. I noticed an air of arrogance from the serving staff and hosts. They interacted with customers rudely and unprofessionally, conveying a dismissive attitude to their clients. It saddens me having to leave such a negative review for an upscale restaurant like Elisa. The food and ambience are delightful, but the customer service is a stark letdown. I hope that the management considers my observations as constructive criticism, to improve the level of professionalism amongst their team."
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