El Tucán Miami Tripadvisor Reviews - El Tucán Miami - Buy Reservations
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El Tucán Miami Tripadvisor Reviews
Latest Reviews On Tripadvisor
13 Reviews
0 Replys |
Nice setting
Nice setting, good food. However, check the bill carefully at the exit, the service charges are already included in the total. Ask for the price of the dishes offered and which are not on the menu.
Be the first to ReplySpecial night.
The best waiter is Hugo D, an incredible treatment and attention, just a little expensive, but I think that the quality of the drinks, the dinner and the place bears it to share with special people and that you love very much. Yes, I would visit it again and recommend it to my friends.
Be the first to ReplyThey pay me to make you mad !
Made reservations for 10 people for my husbands birthday three weeks prior . Confirmed with management that it’s ok to come with 17 year old kid. Upon arrival we were greeted by the door manager who welcomed us with pleasure but as soon as he saw our kid he said sorry - no can do because our policy just changed . Told us that his job is to make people mad and he gets pretty big bucks to do this. Disgusting and arrogant attitude towards people. Thankfully he did us a huge favor - we went right next door to Marigot under same ownership and had an excellent night ! To the door manager at El Tucan - I hope you will grow fast up the corporate ladder and one day will be able to afford croc H flats my daughter was wearing .
Be the first to ReplyKicked out of our tables after making reservations!
It was terrible. I'd reserved 2 tables of 6 people each for the 745pm STANDARD seating (12 people in total). I confirmed with ALL parties (el tucan's resy email address; Mr. Hospitality on Whatapp (a system they use to help people make reservations and answer any questions)) that there was NO MINIMUM spend for their STANDARD seating and this was confirmed MULTIPLE times by the parties above - I even asked that if there is no min spend, can we just do drinks and this was also confirmed as a YES by El Tucan ahead of the reservation. I have everything in writing (emails were sent to: Reservations El tucan reservations@eltucanmiam… and messages (a whole conversation) with their Mr. Hospitality Whatsapp contact): They replied, stating: "Reservations El tucan -reservations@eltucanmia… - Jan 30, 2023, 12:40 PM (10 days ago) to me: Dear Guest, If you booked at that time 7.45pm there is no minimum it will be whatever you purchase and it is a 2 hour seating. After the 2-hour you can continue at the bar. We do not guarantee any seating area, or tables to be next to each other" Unfortunately, even though we arrived at 745pm on the dot (an hour and 15 minutes before the $150pp premium seating starts at 9pm - we avoided this because it was too pricey for our our group), we were kicked out of our tables within 15 mins of sitting down and were told to move to the bar. The manager and staff mentioned that there was a minimum spend and that we could not do just drinks (even after I showed the above email to their team). After about 30/40 minutes of us complaining to the servers and manager while stuck standing shamefully at the bar, she eventually gave us a table but this table was upstairs in the corner of the club with a side-view of the stage and had bad acoustics. My friend then went back to the manager and complained again and for about another 20 minutes. Only then did the manager throw in 2 bottles of their cheapest champagne and put our names on their banner tv screen as a way to "compensate" us. Again, I want to reiterate that if none of us complained and if I did not show El Tucan's emails to the manager in writing, El Tucan would have not only kicked us out of us seats but likely out of the venue because we were not spending enough for the "standard"; no-minimum required seating (broadly speaking, if there is no minimum, and there's no fine print stating that we needed to order food, then we should have been allowed to order whatever we wanted, especially if I have it in writing via email that JUST DRINKs were allowed from their own staff). IT WAS A TERRIBLE and EMBARRASSING experience as my friends and I had flown into Miami from NYC for our birthday weekend (there were 4 birthdays in the group) and we were so excited. Had we had a better experience, we would probably have ordered more drinks/food (probably even bottles) once our 2 hour timed limit at the first set of tables ended. El Tucan just lost out on 12 people's business and we will never be going back again! No
Be the first to ReplyTotal Heist
We were 6 went to celebrate birthday, even though we had a reservation , we waited half and hour for our table, In this place , they force you to consume minimum 150 dls per person ,just for drinks, when we ask for martinis they told us that we can’t have martinis , just vodka bottle, we felt like in a disco were they bring the bottle with soda and juice to mix. Terrible! After, food was not so good and very scarce for the over price. When the super expensive check came, our Argentinian waiter, ask us more tip, saying that they share the tip so he wanted something more in cash for him! Can’t believe it!!!!!! In Miami you can find tons of beautiful new places with less money and better service, don’t waste your time and money! They will rob you! Never again
Be the first to ReplyMy Daughter's birthday RUINED
We decided to celebrate my daughter's 24 birthday there since she fell in love with all of the Instagram hype. Should've checked the reviews! We were a group of 12 and we had a reservation. Reservation was for 7:15, we ran a bit late and called. We were told that we had till 7:30 which I got there at 7:29 and asked to give me my table so I can start ordering appetizers for everyone. The hostess who was not so friend refused and she wanted the entire party to be there as well and because they weren't she had to give our table. Our entire party got there by 7:46 and we were told we needed to wait. We waited 2 hours and when we were taken to our table it was in a corned, dark ( we used our phones to see the menu) and we could not see the show that was happening down below. We asked the waiter to move us to a visible empty booth and he informed us that the table was reserved and that they had purchased a 500 bottle. We told our waiter we would buy the bottle but to please move us. We were told that we had to wait till 9:15 if they didn't show then we can move. We ordered our food which came fast so we finished eating and by this time it was 9:49 he asked if we wanted to move we said no. The show had finished so what for. About the food.. great presentation BUT not worth it. Lamb chop are only mini lamp chops no sides. All of their foods come without sides so be prepared to spend on food. We ordered the birthday dessert for 150.00 and it took 1 hr for them to bring it up. The checks can not be split so get ready to do some math. We waited 2 hours in total to get out of there. By that time our party vibe had faded, everyone wanted to go home. We were beyond upset, our Waiter's we're great however, he tried but it was management not allowing him. Either way the table we wanted remained empty until 25 min before us leaving, so that entire time we were there they could've made even more money with us ( that party was only 4 females) since we wanted the bottle service, we would've ordered more food since we would've enjoyed the environment instead of being punished. This is a nice place for a romantic dinner, BUT NOT for a large group. Unless you pay in advance 200 per guest which will not include anything and honestly it is NOT worth it at all. To make it up to my daughter we took her the next day to Baker's Cay Key Largo Resort and she had the time of her life there. Mr. HOSPITALITY really needs to take a good look at these reviews and handle his business. That night my crew spent 1,300 we were all down to spend more, but it's their loss not ours. Ohh and the bar service down stairs? ONE bar tender for a place packed like sardines after 10... Ridiculous
Be the first to Reply$200 min drinks per person
$200 min drinks per person if you want a table it’s a lot of fun great music the food is amazing out of this world experience
Be the first to ReplyAmazing place full of life , delicious food
An amazing restaurant with delicious food
and drinks . The appetizers are unique with sophisticated flavors . The food is delicious with elegance and combination of flavors that wants you to try more . Service is outstanding in all areas . Deserts are ok . Drinks are delicious . The combination of the music with the shows makes this place very entertaining . Beautiful decoration , full of colors and modern lightning . High prices , valet parking only .
Her best birthday ever
Everything about the place is beautiful. The food, drinks and service were extraordinary. Great vibe
Be the first to ReplyFun experience
The entertainment was so much fun during dinner. You never knew what was coming! The food was very good! I would recommend dinner reservations after 7:30 because the entertainment picks up as the night goes on. They only limit 2 hours at a table. We had reservations at 7:00 and did not want to leave at 9:00. It’s definitely a hot spot to be. The meal for 6 was around $1200 but worth it to see Miami life. I felt like it was not touristy! We saw a few TV stars coming in as we were paying our bill. Another reason to go later!
Be the first to ReplyBirthday phantasy
Wanted to have somebody special for my birthday and on line I found this place! Unfortunately a young woman called Ana,ruined our reservation by giving us different information,about the reservation.Now,there are no more tables!Do not reserve with this lady,this is not her department!!Call reservations!!
Be the first to Reply2 stars because the truth
2 stars because the truth must be shared...
1) Restaurant/Club is very pretty
2) Entertainment was tasteful and energetic
3) Food was tasty and menu was good
The Not so good...
1) Social distancing is absolutely NON-existent, tables are placed less than one foot apart, lady at table behind me kept pushing my chair and at times very roughly.
2) Servers are VERY impatient, each and every server would pull down their masks to talk (Major no-no). When I requested one server to please keep her mask on she became upset.
3) Servers take an extremely long time to come around to take additional orders (especially for drinks) and not once asked if everything in the table was ok or if anything was missing. Service is definitely horrible.
4) I would consider this establishment more of a nightclub instead of a restaurant.
BEST DINNER AND A SHOW IN MIAMI, POSSIBLY THE ENTIRE WORLD DURING A PANDEMIC.
El Tucan is one of the reasons why Miami is better than New York, better than Los Angeles, and better than Las Vegas. The craft go are to die for. The staff is impeccable. RACHEL is literally the best!! And during the show; HA I felt like I had a front row seat to cleopatra seducing Marc Anthony for the first time and that was just the first 6 minutes. The dancers are OUTSTANDING. I mean fire dancers, trapeze artists, aerial dancers, the nicest prettiest servers. The service is INCREDIBLE and I don't even wanna talk about how their truffle Mac and cheese puts every other Mac and cheese I've ever had to shame. 10 STARS
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