Terrible customer service I came in and paid for a lunch - Eddie's Pizza Stockton - Buy Reservations
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🤮 1/5 - Terrible customer service I came in and paid for a lunch
By 👻 @Anthony V., 08/16/2022 3:00 am
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Terrible customer service I came in and paid for a lunch combo I asked for a second glass of ice because I have a rockstar that is closed that I wanted to put on ice and they refused to give me a glass of ice saying tthat there could be something in my drink and they don't want to be responsible for it even after clearly showing that it was closed and it's an energy drink they refused to give me a glass of ice, going on to tell me that they will not stop me from drinking it but they won't provide me with a glass of ice to make it cold. A second incident that I saw two kids came in and were asking if they could get some water given that it's over 100° outside and they were also turned down saying that they wanted the kids to pay for the glasses of water I think this is the poorest form of customer service and I will not be surprised if and when this place closes when their customers get tired of the poor customer service. This is the type of customer service that you get when you have managers and business owners that have absolutely no concept of customer service so they teach their employees bad practices and then they wonder why the business fails it's the simple things that make the biggest differences but they are too blind to see that.
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