Mediocre food and below average customer service. - Dusek's Tavern Chicago - Buy Reservations
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🤢 2/5 - Mediocre food and below average customer service.
By 👻 @Paras P., 11/13/2023 3:00 am
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I wanted to start off by how my initial experience went. We had a group of 3 and were seated on a Friday night in a restaurant that had numerous tables available. We were seated at a table right next to the kitchen and around a group that was pretty loud. I asked if we can be moved because it was noisy and with the music going we couldn't hear each other. The front staff member said they were booked and the tables were reserved. We sat there the entire night for over 2.5 hours and no one even came or showed up for those reserved tables. This was terrible, clearly out of 5 booths they couldn't give us 1. Overall the food is over priced and nothing really stood out. Our waiter was great, but this place needs to accommodate guests and not have a attitude or unwillingness to please a paying patron. I would never go back to this place because they seem to have a agenda for trying to be high end and barely hitting on any of those marks.
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