Great Service Great Food Confusing Menu System - Duke's Beach House Maui Lahaina - Buy Reservations
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🙂 4/5 - Great Service Great Food Confusing Menu System
By 👻 @dgonn, 03/16/2024 3:00 am
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This rating would be a 5 if it wasn't for their confusing menu system. Multiple menus are displayed near ocean boardwalk however nothing indicates what is different about them. Lunch vs Dinner?? We inquired with hostess if fish and chips was available for lunch & dinner referencing confusing menus on display. She gave a long answer that had to do with different seating area. So we asked, "So we can get fish & chips for dinner?" She responded yes. So we made reservations for following evening. Lexie was our waitress. Upon reviewing menu- no fish & chips. When we asked She said that we would need to be seated at the bar [stones throw from our table] to order that item. We explained what we had been told & she happily got permission for us to order. She was a fabulous waitress. It was a very busy place. Food was coming out so quickly. Wait staff all seemed professional & quick. Entres coming out looked delicious. Will definitely go back...all because of Lexie's great handling of the situation. Hopefully Dukes mgmt will add clarification information to their menu board outside.
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