So disappointed - Din Tai Fung London - Buy Reservations
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🤮 1/5 - So disappointed
By 👻 @michael k, 08/06/2022 3:00 am
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At the end of our meal we found some egg shell in our egg fried rice, and our party member noticed this because it cut his tongue. A very nice waiter asked how we found our meal. We had enjoyed everything apart from this. He was very apologetic and said he would go and try to have the price of the rice removed from the bill. It was a small amount on a bill of £160 but the gesture was really appreciated. A few moments later a blonde Caucasian lady approaches our table. She asks 'what was the problem', slightly startled we weren't sure what to respond as we had made no actual complaint. She said 'you found shell, but still ate the rice?' She then ran the shell across the table with her finger and flung it on the floor and said , 'so there's no problem.' The attitude spoilt the whole meal! She offered no apology and considering how much we paid we left feeling utterly disappointed.
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