The biggest restaurant but the mid and attitude of the manager of the face of company - CZN Burak Dubai دبي - Buy Reservations
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🤮 1/5 - The biggest restaurant but the mid and attitude of the manager of the face of company
By 👻 @Adam Q, 03/24/2023 3:00 am
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Good day ! Today on 24.03.2023 I was at burak the Dubai mall branch to order for the doner But when I approach the staff at the cash counter I ask here are speak in Russian language she say yes so I ask here about meal which you have name doner she told me yes we have can I order so after sh take the order she told amount after i ask here do you have staff discount because I am work inside the mall at level shoes Valentino brand she said yes we have she give discount after I ask can you cancel the order I she answer me no it is already done so ask here can speak with the manager and she answered me that she is the manager here I told here because for the order what I make not this one she told me that you need to pay or I will call police I told here it fine with me you can call police after some time other staff come to speak to me he said what is issue I ask him are you a manager here he told me yes I am ! after he told me you need to pay the bill because the order it was ready I ask him I change my mind after the security from the Dubai mall come he ask what happened after wild when I was explaining what happened the blonde guy who said he is the manager he didn’t introduce him self I was explaining to the security what happened I was at my zone my hand jester was showing him stop ✋ his on hand touch my hand we told me never touch my hand in aggressive tone he was so red and the voice tone change I ask him can you show me the policy where is mention that if there is a mistake and client don’t want pay or cancel ! he told me this is the famous the biggest restaurant in the world you need to know we’re you coming! This is the worst customer service in the world ! I hope i will never come to the restaurant again Thanks Azamat 0554943112
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