The restaurant was good. - Cracco’s Milano - Buy Reservations
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🤢 2/5 - The restaurant was good.
By 👻 @Melissa G., 09/16/2019 3:00 am
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The food was creative. The wait staff was fair. Managed poorly from a customer experience perspective - be careful if you use the washroom. The door locks but DOES NOT unlock from the inside. After a lot of thought and effort to free myself I had to bang on the door to be freed. The staff member who let me out admitted this happens from time to time. No apology. No nothing. It was pretty embarrassing and ruined the experience for me. If the restaurant is supposed to be so fancy I think that they can spring for a door repair and perhaps offer a simple apology.
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