Great looks ; subpar personality - Contessa Miami - Buy Reservations
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😒 3/5 - Great looks ; subpar personality
By 👻 @James K, 03/21/2023 3:00 am
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As the title suggests this restaurant is very much so "Miami". A New York transplant that suffers from not being able to live up to a high standard. The looks are amazing but once you get to know the restaurant it falls short of being able to be loved. I was here with my wife for an anniversary dinner. We were familiar with BFG restaurants and wanted to come to this restaurant as it had a well-known name plus nice decor. Our Reservation was for the outside terrace. We arrived early to our reservation and elected to stay at the bar. The bartenders were dressed nicely, friendly, and knowledgeable. I ordered an Old Fashioned and the wife ordered a Spritz. The drinks were well made and priced accordingly. When asked how we wanted to pay we were asked if we wanted to add the bill to our reservation. We agreed. After a while, a hostess then told us our table was ready but asked us to close out our tab at the bar. I thought we were offered to add to our reservation... Why would the bar offer if it was not an option? The server replied, "well that's not standard to what people do". Rather than go back and forth with someone clueless over a simple accommodation that was offered to us we asked for a different terrace table on the second floor which she said would take a few minutes. We understood and started making conversations with fellow guests and the bartenders. After a bit a different hostess arrived saying our table was ready... asked us how we wanted the bill handled... we stated the reservation... and guess what? NO PUSHBACK! Going upstairs the decor was nice and the second-floor terrace definitely outclassed the first-floor terrace. We sat down and ordered our food and asked for the Sommelier as we had questions about the wine selection. Sommelier arrives and we come to a decision on a bottle of wine. The Wife ordered a dish after asking for a recommendation, and I ordered salmon a mushroom pizza & an octopus appetizer. I eat salmon every day as I'm Pescetarian. I can honestly say the salmon was alright. Nothing to fawn over, especially for the price. The octopus was very tasty and had a little kick in it; priced well. The pizza was the best thing I had but it was just a pizza. I think spending all this money just to order a pizza would be making the Italians sad. The waiter returns and asks if everything is ok. For the most part, nothing is spectacular, but nothing is terrible, so I guess no complaints???? THE BIGGEST MISTAKE then occurs which honestly the restaurant could have handled better. Wife asks the waiter if her dish has pork, which was not brought up when the dish was recommended to her. And the waiter explains that the dish DOES NOT have pork, it has WILD BOAR. She says to the waiter "So it has pork then?"..... waiter states "No, it's wild boar". I do a double take... is the wine this good? Has it been laced with something? Did I get a heavy pour on the Old Fashioned? Or is this the dumbest thing I've ever heard? Must be the latter. I have never heard of a server justifying a mistake by doubling down on it by stating they are wrong over and over again. If this occurred in Aventura there would be a riot lol. But with that logic dying from a shellfish allergy would be fine because it was WILD shrimp. LOL We chug our drinks as the skillset of the staff is becoming more and more frustrating. I can only imagine how they deal with the Miami clientele if they can't even handle some low-maintenance locals. All we asked for was a tab being transferred and if our dish had pork.... Here comes the tab. Overpriced but expected but WAIT. Overcharged for the bottle of wine. After inspection, we are charged for a different bottle of wine. Turns out, they opened a completely different bottle than what we told the sommelier, and we were told we had to pay for their mistake. Overall, I'd give this restaurant a C+ with a standard deviation of one letter grade depending on how much you love the decor.... For the price just book a flight to Lima, Peru eat better food at some of the top restaurants in the world, and enjoy a vacation while you're at it.
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