This company needs to be investigated for illegal practices. - Claro - Buy Reservations
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🤮 1/5 - This company needs to be investigated for illegal practices.
By 👻 @Joe P., 03/21/2024 3:00 am
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My parents had a modem/hotspot that worked 25% of the time. We cancelled the service back in 11/22. We tried returning the equipment to their main store in Farjado, PR but they wouldn't take it back saying to pass it to someone else (family or friends). we said we are moving out of PR and don't need it. it took over 3 phone calls/visits to finally cancel the account. 2 yrs later my moms credit took a hit because Claro claims we didn't pay for the equipment and we owe them $93. How dare they do something like this when we tried to give it to them and they refused to take it back. this is a tactic they are using against the residents of PR. I will file complaints with Daco (Consumer Affairs) and see if I can file a complain with FCC. This company needs to be removed from our airwaves and management should be in prison
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