Not managed properly… - Chai Wu London - Buy Reservations
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London's Best Restaurants that are most frequently booked by customers of Chai Wu London
🤢 2/5 - Not managed properly…
By 👻 @DWOO811, 11/26/2022 3:00 am
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We had a previous bad experience here in this restaurant but I managed to talk my husband around to revisit & give it another go on our last trip up to London, honestly … it was awful ! Too many staff stood around doing nothing, the service is ok though nothing is recommended, the chefs are bored to death stood around, the atmosphere is horrible and the food - we started enjoying until I found a ‘ long black hair ‘ in the rice… it made me sick - I went to the bathroom and even they are unkempt, the bill was over £200 for 2 of us and despite the blonde lady coming over to ‘ smooth it over’ and apologise I felt cheated, the Manager didn’t even pass the table he was too busy playing on his phone ! It’s safe to say that sadly we won’t be going back.. too many staff, felt uncomfortable with the fact it was empty and the service was shocking for the money we paid.
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