AWFUL SERVICE, OVERPRICED AVERAGE FOOD - Carne Mare New York - Buy Reservations
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🤮 1/5 - AWFUL SERVICE, OVERPRICED AVERAGE FOOD
By 👻 @Jeremy R, 09/18/2021 3:00 am
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Very poor experience and AWFUL SERVICE for what should be a luxury meal. We live in the area and eat at The Fulton and many other high end restaurants. We were excited to try this restaurant and were there for a special occasion. The waiter barely looked us in the eye, never checked on the table, acted dismissive and ignored us all night. Had to ask a host, as she was squeezing behind my chair to get through to another table, to find our waiter so I could order a glass of wine. Worst of all, my $85 steak was gray and well done after I ordered it medium rare. 85 dollars for the wagyu. It may as well have been gray hamburger meat. I very patiently and politely asked to please have a new one and the waiter paused, it up, and said "ok" and walked away with a pissy attitude. He had a horrible attitude and made us feel tense and disrespected. He didn't care at all, never said I'm sorry about that, or anything you'd expect. Very very crappy experience for $300. $300 included 2 drinks and no dessert. I try to support local restaurants, but this was a TERRIBLE experience. The one star is because at least the food is good, when done right, and a manager came out to give a half-ass "sorry your steak wasn't right". I ate my steak with cold sides and obnoxious looks from the staff. The waiter paid us no attention at all, we never got a water refill in 2 hours, and he treated us like tourists who would never return. We won't. And I will let everyone I know to skip this place and go to The Fulton or the 1000 other steakhouses and better restaurants downtown. It was insulting and they made us very uncomfortable.
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