This restaurant has about as bad of a service as you can - Carbon Beach Club Restaurant | Malibu Beach Inn - Buy Reservations
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Malibu's Best Restaurants that are most frequently booked by customers of Carbon Beach Club Restaurant | Malibu Beach Inn
🤮 1/5 - This restaurant has about as bad of a service as you can
By 👻 @Rob K., 01/07/2022 3:00 am
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This restaurant has about as bad of a service as you can find. 1. We were planning a proposal for 1 month ahead and so we tried booking a reservation for 7 people in advance so we wouldn't come across any issues the day of. I called twice and showed up once to book this reservation and was told time after time to give my phone number and will be called by the manager to book the reservation--was never called.2. After I finally had to make two reservations of 4 people each on open table, I was able to get the reservation--immediately after the proposal, we went up to the restaurant for drinks and appetizers. The restaurant was almost completely empty with so many available tables. It took 15 minutes for a server to show up to take orders.It's almost like they were doing us a favor for being there. It's really unfortunate because this restaurant is beautiful and the food is decent. They need a change of management and staff, and this place will be a destination restaurant in Malibu. Until then, I wouldn't recommend it to anyone for any occasion.
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