Such a mixed experience - Cafe Martorano Fort Lauderdale - Buy Reservations
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🤮 1/5 - Such a mixed experience
By 👻 @Plaxibang, 02/17/2022 3:00 am
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What a difficult experience to review. A meal at Martorano is a roller coaster. To start, the food is fantastic. It is freshly prepared, beautifully served, and tastes delicious.
But the conundrum of the service and experience lapses are such that I can't fathom I will ever return. First, they insist that if you are not there within 15 minutes of your reservation, they will give your table away. Of course, we arrived and were forced to wait 30 minutes to be seated. Then it was another 15 minutes before a waiter arrived at the table. That is something that happens from time to time, so I understand. But a restaurant that understands service would visit the table and apologize or offer a round of drinks while you wait. These folks did neither.
The biggest issue, though, is the noise. I read reviews that said it was loud. I foolishly assumed that meant loud like other busy restaurants. But no, it is loud because the blast nightclub like music out of speakers in the dining room. This is just confusing. There is no dance floor, no standing room bar. You look around and it is just tables eating dinner and people sitting at a bar talking to one another. The music is ridiculously loud. You literally cannot hear the people at your table. They steadfastly refuse to lower the volume at all, as though they think they are being, "hip." It is just bizarre. So, the food is wonderful, but you probably don't want to go. It just isn't worth the goofiness of their mismanagement.
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