Turned 84th Birthday celebration to a disaster - Café Carlyle New York - Buy Reservations
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🤮 1/5 - Turned 84th Birthday celebration to a disaster
By 👻 @EdwinHochberg, 02/25/2022 3:00 am
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after reading the recent reviews of the reopening of the Dowling restaurant at the Carlyle and having had fond memories of many enjoyable dinners we chose this as our place to celebrate my wife's 84th birthday with friends.
This was one of the most horrible evenings we've experienced at a restaurant. Unless you are a masochist do not, do not, contemplate having dinner at this restaurant.
Aside from the wonderful Tatinger rose champagne friends ordered everything was completely downhill.
It is not a luxurious restaurant and somewhat unattractive. There were four of us having dinner and I could only barely talk to the person next to me since the noise level was horrendous. The captain/waiter who informed me he had been there many years and therefore I expected the kind of service we we were used to in the past. His attention was nonexistent. 45 minutes after we had soup we still had not received our dinner. I got up from the table and went in search of our captain/waiter and when I told him he was not doing a very good job of -"where was our food ?"his response was "see the manager". We complained many times to the manager and etal. and our food still did not come out- they told us it was being cooked. Finally the three parties who ordered fish were served. I never received by lamb shank- a number of complaints to the manager and other people still do not produce my dinner. I asked my wife for a piece of her fish and decided to give up my dinner. We had complained to the captain, waiters, manager, and on and on. At that point we decided we had to leave my wife had a headache I was getting to be furious with what was going on and the ruination of what was supposed to be a lovely evening. Finally they brought out my lamb shank after we had finished the fish I refused thr meal. I told the manager I had no intention of paying for the dinner and I wanted to see the hotel manager. Eventually before we left the food and beverage manager of the hotel came out I explained what happened – he apologized which did not help in any way and said this is not what we should've expected. I told him I would not pay for the dinner and he said he understands and we ran as fast as we can out of this madhouse.
in conclusion do not contemplate going near this restaurant.
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