Not so good anymore - Cactus Club Cafe Yaletown Vancouver - Buy Reservations
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π 3/5 - Not so good anymore
By π» @Maggi B, 10/14/2022 3:00 am
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I've always preferred Cactus Club over Earl's - better food, service, etc. but sadly Earl's has. now taken over Cactus and it shows. Cactus in Yaletown has always been a favourite with great food, service, ambience, etc. Not anymore. First thing sizes on wine has been reduced. Some great menu items like calamari are no longer offered and the service has truly gone down. Because of the Pandemic everyone is short staffed, particularly in the services industry, so I know it's hard finding people; however, Cactus always had an excellent training programme for new hires. Not so anymore it seems. Our server never came to our table. We had to chase him for a glass of wine, the food (a salad and wings) took over an hour to come and then the wings order wasn't right. Again we had to chase our server down to get it corrected. We sat forever with empty glasses to get our bill and he was busy chatting with another server so we got up and left and paid at the front desk. This restaurant on a Friday evening/night was always busy but not this night - it was less than half empty. It's always sad to see a great place go downhill because new owners are cutting costs.
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