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Brasserie Zédel London Reviews from The Last Year
Very poor
We booked a table for 8, well in advance. On arrival we were given a table right by the kitchen entrance and next to the waiters station, it was incredibly noisy and asked if we could change. We were told no!! I get being given a not great table if you were a walk in, but not as we had booked so far ahead. The service was very poor, our waitress couldn’t be more disinterested if she tried, we were constantly asking for things, sometimes 2 or 3 times. The food was distinctly average too. It was a friend’s birthday, what turned up was a plate with a single macaron and a battery operated night light, which the waitress just plonked down!!! Our bill arrived with the pre added service charge, we removed the service charge and just paid the bill!! Quite clearly the waitress was unhappy and complained to the restaurant manager, but no one came over to ask us why!!! Needless to say, we will not be back!!
Excellent Service and very good food!
We had a bad experience with this restaurant in December 2022 when we visited for a pre show family meal. We were invited back by Nela late in 2023 as the restaurant had new management and they were responding to complaints...... quire a task and well done for under taking it!! We have returned and had a superb meal. Ramona our server was excellent right amount of attentiveness and very informative. We took her suggestions for our meal ( the specials of Asparagus starter and lobster main........ ) she was spot on and the dessert was very good too all accompanied by an excellent wine selected by Nela. Service was prompt and we were in time to attend the musical we were going to see. We will be returning with the family and on our own. Thank you Nela .
Disappointment
Arrived at restaurant at19.30 but even this early first 2 choices from the menu unavailable. Ended up with a pork chop with a few potatoes for £30. The chop was almost inedible and was so tough that the knife provided was bent out of shape. Service was slow and rude. Very disappointing and will warn people off from visiting. Venue is fantastic
Mums Birthday Treat ~ Zedel did not disappoint
We were warmly greeted by the staff in the upstairs cafe/bar. We found the restaurant downstairs which is very big. It had a lovely atmosphere with the waiting staff chatting to customers. We were shown to our table and given tap water and bread whilst we decided. We didn’t go for a starter as the delicious bread made up for that. Myself and my sister had the steak and pomme frites, mum had the soufflé. All washed down with some rather lovely wine. We had time to kill before our show so we sat in the upstairs cafe/bar and had cocktails. Would return in a heartbeat and would also recommend. We thoroughly enjoyed our meal and would recommend it
Great location for West end Theatre
Great location and very helpful friendly staff. Only had coffee and tea. Had a problem with the mint tea and the manager addressed the issue immediately. Great place to visit while waiting for a theatre show.
Beautiful Parisian restaurant
We dined here before seeing Moulin Rouge in the street opposite, in-keeping with the Parisian theme! The restaurant is very beautiful and oppulent! The food arrived quickly, but it was tasty. The waiters were very attentive, although we were not provided with plates for our bread, which was a bit strange! Overall it was a lovely experience in an impressive setting.
Surprise
A real surprise in an alley, a perfect atmosphere, the food was excellent and the service perfect. I recommend
Disappointing TAPAS (Teensy-weensy dishes)
Once a year, I go to Brasserie Zedel and the food is always delicious. The setting is superb (although the restaurant really needs to soundproof walls and ceiling as it is impossible to hear each other and the waiters). The service is always perfect. Last year, I noticed that the choucroute was disappointing compared to the previous year. This year (2024), the dishes were not generous at all. We were 4 and we had grilled filet of sea bream, steak tartare served with fries and salad, coq au vin and chopped steak American. The portion of fries was very tiny. The pieces of meat and fish were rather good but so small. Only the salad was excellent! As we were all feeling hungry we all ordered an Apple tart Tatin with vanilla ice cream and this was of a good portion AND tasty. Without any wine, the bill for 4 people was very steep and we all think it was too expensive for the quantity served.
Excellent food and ambience with a few niggles
I was recommended this place a while ago but hadn't found an excuse to come until today. We sat downstairs in the brasserie which was a revelation in terms of the sheer volume of the dining space and bar. I can only imagine what this place would have been like in years gone by. We had main courses and dessert. My wife and I had steak hache with a choice of side dishes and my niece had coq au vin. The food was really nice quality, no complaints there. The service was very good too with nice attention to detail such a hot plates and clearing the crumbs after our main course. The live jazz was very enjoyable and not too loud, at least from where we were sitting and in fact the ambience was conducive to conversation. I thought the wine was rather expensive for the quality, the cover charge is a bit old fashioned and the 90 minute table reservation was pushing it a bit - we managed just about as we had to wait a while to order and get our main course - but we weren't hurried out of the door. It was packed pretty much even on a Monday so definitely book.
Very impressive, very loud and busy.
We had a good meal, but it wasn’t fantastic, large impressive room, but it was too busy, very loud. Perhaps I’m being too harsh, but would’ve preferred somewhere more intimate.
London's Best Restaurants that are most frequently booked by customers of Brasserie Zédel London
Where do the Reservations on AppointmentTrader come from?
By 🥷🏻 @ColorfulRod45, 07/13/2021 6:55 pm
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Are you affiliated with restaurants / or any of the other venues which are listed?
12 Answers
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Answer from 🦩 @FluffyStar64 (07/13/2021 9:05 pm)
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Mostly from people who don't need their reservations or appointments any longer. AT has no relationship with places listed and acts as a platform connecting buyers and sellers making sure that listed reservations are real and that privacy is not compromised when transacting.
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Answer from 👻 @DemureKettle15 (05/04/2022 10:51 am)
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Can come from a lot of places, people who don't want to get charged their cancellation fee or people who just have them and cant go.
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Answer from 👻 @AffectionateRegret15 (11/15/2022 12:56 am)
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I mean.... it is web scrapers. Is this a serious question?
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Answer from 👻 @ColloquialPosition80 (06/03/2022 2:39 pm)
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alot are work dinners that are cancelled
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Answer from 🤠 @DeliberateScale19 (11/20/2022 8:59 am)
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Users who have reservations they can no longer use
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Answer from 👹 @GuiltlessNose33 (12/06/2022 7:05 pm)
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Some people have connections, some can't make their own reservations and are giving it up, others...
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Answer from 👻 @ConnectedExistence32 (01/14/2023 12:18 pm)
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Ppl waiting in line at the DMV…
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Answer from 👻 @NaughtyBread30 (05/12/2023 7:14 pm)
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almost all restaurants aren't affiliated with AT and I'm guessing it's mostly people wanting to not pay cancellation fees.
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Answer from 👻 @GoldenAmusement60 (05/21/2023 11:33 am)
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Reservation Storks
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Answer from 🐧 @AwakeDecision53 (12/11/2022 10:40 am)
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They are from people who made the reservation and can/do not want to attend.
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Answer from 🥩 @DecadentRoof69 (01/30/2023 4:45 pm)
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Unusable reservations, bots, users sourcing their own, etc.
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