I want to give it more stars, but that would not be fair. - Brasserie Fouquet's New York - Buy Reservations
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😒 3/5 - I want to give it more stars, but that would not be fair.
By 👻 @Ksenia M., 01/27/2023 3:00 am
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I came here twice and both times the service was a pretty weird. First time, I came here for brunch and the lady wrote down everything we ordered, however she brought all the wrong dishes... not sure how that happened considering she wrote everything down... my boyfriend ended up eating not what he wanted and I ended up waiting for the dish that I ordered for another 15 minutes. Second time I came here (I decided to give it another chance) it was dinner. I came with a friend, it was a reservation for 2. They put us at the table for 4 people (?) and then continued to come up and ask my name to make sure the reservation is correct. I made a reservation on Resy for 2 people, I have the email from Resy. They asked 3 more times about it while we were already sitting at the table (annoying). Then we ordered some food and drinks and waiters literally would come up every 5 minutes asking questions, I couldn't even talk to my friend. The overall impression - they messed up our reservation and someone else's reservation, put us at the wrong table for 4 people and then were trying to get rid of us as soon as possible because other people were coming. I know it's a new hotel and I love that it's cute, but I wish they hired more professional staff because it ruins the whole experience. Regarding food: the food is good/okay.
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