table choice nonsense - Boulud Sud New York - Buy Reservations
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🙂 4/5 - table choice nonsense
By 👻 @jagsprinceton, 07/18/2022 3:00 am
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Food and service were excellent , as it has been on other occasions when we have eaten here . This time however we arrived at 505pm for pre theater meal . Only two other diners in the restaurant . we were shown to a table in the middle of the restaurant . we politely asked to sit at one of the six tables adjacent to the window . The hostess said "just a minute" . We waited a couple of minutes while she returned to her desk , she then returned and announced that we could not have any of the six tables but she could seat us at the end of the restaurant . Having eaten in high class restaurants all over the world , I know that when one requests a window table it is never guaranteed and they always say we will put a note in the booking . There is no view to speak of at this restaurant so the issue is , Why not simply say yes and allocate one of your empty tables at 5pm and make the guests feel comfortable . Isnt the idea to please the customer ? so irritating - I would have walked out but for the theater tickets Food and service are excellent but please change the silly hostess seating rules
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