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Boulder Marriott Boulder Tripadvisor Reviews
Latest Reviews On Tripadvisor
21 Reviews
0 Replys |
Great front desk experience - need to get the M Club finished
This is my standard go-to hotel when I travel to Boulder. I have found the staff very attentive and helpful. Ryan at the front desk is a ROCK STAR. Friendly, professional, and remembers my name and preferences no matter how long I've been away. Rob (I think his name is) in the breakfast area, is helpful and friendly. The rooms are clean and well-serviced daily. The one area that needs to be improved is the M Club. I think the renovation has been ongoing for over a year and is still not open.
Be the first to ReplyAmazing Hospitality!! ⭐️
Ryan at Boulder Marriott is a hospitality superhero! His lively check-in literally MADE OUR DAY, especially for our toddler. His warmth and genuine friendliness made us feel like VIPs. Ryan's ability to blend professionalism with a personal touch is like a secret ingredient that takes hospitality to a whole new level. We're already counting down the days until our next visit! ⭐️ The entire catering department was also TOP NOTCH! Service was immaculate!
Be the first to ReplyDecent hotel in a good location; I would stay here again
I stayed at this hotel for two nights during a business trip because it's a preferred hotel for my company. It's a fairly low-key hotel; no grand lobby or anything but it did have nice rooms, a useable fitness center, a restaurant (that I didn't get to try), and underground parking which was great because I didn't have to go out in the cold in the morning and/or scrape snow or ice off my car. The decor is a bit dark for my taste and the place has a real 90's vibe to it but the location and the staff are great.
Be the first to ReplyBeautiful, cozy lobby.
We stayed here for a week. Pros: Nice hotel, beautiful inviting lobby with a fireplace and big tv. Jim in the bar/restaurant was so nice and provided great service. Great location - minutes walk to restaurants, cafes, bars, grocery stores, and retail stores - and a slightly longer walk to Pearl Street, campus, and a movie multiplex. Nice staff. Nicely decorated rooms and bathrooms. Plenty of counter space in the bathroom. In the heart of things, but only a few minutes drive to the wilderness and the mountains. Cons: Heater in the room is very loud. Annoying that the back door (in the bar/restaurant) is never unlocked from the outside - so you have to make the trek around the building, rather than entering the building on the side nearest the shops. Sharp metal edges on one of the couches near the fireplace. Ripped my husband’s jeans. Gym was fine - but could do with more weight machines. Would be great to have a couple more towel hooks in the bathroom. Housekeeping was a bit hit and miss - sometimes they made up our room… sometimes they didn’t. Overall, a nice hotel, probably one of the nicer places to stay in Boulder. We would stay here again.
Be the first to ReplyShout out Ryan
Shout out Ryan, great customer service. I would definitely recommend to a friend very caring and supportive person showed much patience and was very respectful even when we had a hard time awesome guy best worker here
Be the first to Reply"Outstanding Service
I had the pleasure of interacting with Ryan at the front desk of the Boulder Marriott, and I must say that his customer service was exceptional. When I walked in, he greeted me with a warm smile and made me feel genuinely welcome. Ryan's attention to detail was outstanding. He patiently answered all my questions about the hotel amenities and even offered some great local recommendations for restaurants and activities. He is not only knowledgeable about the hotel but also passionate about ensuring guests have the best possible experience during their stay. In addition to his professionalism, Ryan's friendliness and positive attitude made my stay at the Boulder Marriott memorable. He truly embodies the spirit of exceptional customer service, and I can't thank him enough for making my visit so enjoyable. Ryan is a true asset to the Boulder Marriott, and I look forward to returning to this hotel for his outstanding service in the future.
Be the first to ReplyConstruction zone!
Family trip to move in College student. Stayed 4 nights..and booked 2 rooms. Entire front of hotel under construction (wasn't informed on booking...and nos discounts offered). Construction started before 7am each day...Our room faced the front entrance and we were lucky enough to be there when 2 concrete trucks showed up at 6:30am to pour the entire driveway for the front entrance...horns blowing and all th3 sounds of a full construction site... The staff was fine...even though a bit oblivious to not acknowledge or apologize for the inconvenience. Day 2 both elevators went down in the lobby for the entire stay....By day 3 they started letting people use the freight elevator...vs multiple flights of stairs for everyone. The front parking lot due to the construction was incredibly tight to the point of unsafe..as many large vehicles who were directed to park there cannot maneuver around easily...the parking spaces are very compact and large vehicles simply don't fit well. 2 stars at best...
Be the first to ReplyThe hotel I call home
Recently went to to Boulder for an event and the staff and front desk of this hotel were the nicest people. I was especially impressed with the front desk staff, specifically Ryan. He was so kind, respectful and extremely attentive. The room service and cleaning team made everyday feel like my first day in. I was only there for 3 days but I felt like I was at home. This was my first time here but will not be my last. Thank you so much for all that you guys did, see y’all in the next visit.
Be the first to ReplyThe people are what make me come back!
I regularly travel for work and call this Marriott my home away from home. The reason I return- the people. Jim H - an amazing bartender and great human being is THE reason why I return. I also feel very taken care of Ryan. He always takes the time to great me by name and takes interest in your customers. I was impressed by Lucas this time who came to the rescue when his team mate Josh was overwhelmed with thirsty customers! Their club lounge is under construction but offered a reasonable alternative to compensate for the inconvenience. This hotel has a great location for shopping and is a short walk to Pearl street. See you again soon.
Be the first to ReplyNice room bit noisy
Hotel doing some construction during our visit so was bit noisy. Restaurant setting was not up to typical hotel standard as if sat right in hotel lobby. To me this was a converted Courtyard property posing as a Marriott. Rooms matched my suspicion. Bed was way too soft as were the pillows which made sleeping a bit of a challenge. As a high level member of Bonvoy this wasn’t up to my expectations
Be the first to ReplyConstruction on property is loud and disappointing.
The staff to start out were very professional and courteous. The property is under construction and the parking and layout of the entry is poor. The work starts very early in the morning and the concrete work, sawing, grinding was either very loud or the vibrations could be felt in the rooms. I mean come on Marriot as this defeats the purpose of a restful sleep and peaceful morning. An easy fix would be to do work in the afternoons into early evening??? I doubt the contractors would go for that though. The front parking lot is tight and the contractors appear to use it instead of guests and they were parking in the handicap spots as well. About 50% of the front parking area is gone and very tight. We witnessed vehicles hitting other parked cars when trying to maneuver in and out of spots as well as getting stuck when those campers and sprinter vans took parking spots as there is no control over who uses this sparse parking area unlike other properties in the area. Like the Wild West with “ free spirits “ living out of their 75K modern hippy vans. You would think Marriot would address this with towing or issuing placards to guests to control the tiny lot? The underground parking area is great and spacious so the twenty dollars is worth it. The rooms need updating but we’re ok. The M lounge is still closed and being a platinum member for Marriot got me nothing. This was sad as no offer for upgrade, comps for food /drink or any offer when my concerns about the noise were made. Property was booked with sports teams and Grateful Dead fans so the general vibe was good and busy but I would not stay here again until all of the work was finished.
Be the first to ReplyComfortable, modern, fun hotel
Plenty of free parking. Well located within the city. Clean, new modern rooms. Very friendly staff. Good concierge lounge. Great bartender who is a tru mixologist (Jim). Good for business travel or family vacation. Lots of restaurant choices within walking distance.
Be the first to ReplyStay for a wedding
Had rooms reserved for wedding, all went well, hotel took good care of us. Had enjoyable time and from the front desk to the house keepers. Had a lovely breakfast time with our British host to the bartender that helped get us all feeling good at the end of the night. Linda was our contact to get us all arranged and reservations were without issues and thank you. Good location to University, Pearl and even getting to the mountains.
Be the first to ReplyNice, Quiet Stay in the Heart of Boulder
Rental vehicle GPS brought us right to it, no problems at all. The site is at an advantage as the hotel is not directly on one of the main streets; it's kind of tucked away inside the block, away from the very busy 28th Street, Canyon, and Arpahoe. We heard no street noise at all during our stay. Parking is plentiful out front, and we found handicap parking near the doors. This parking was valid for the entire stay. The lot is a shared one and the staff emphasized using the hotel chit on the dash to avoid apparently aggressive towing. Plenty of luggage carts available, but no one to assist with the luggage, in or out. Up and into the room was easy, with check-in quick and easy. We did not eat in the hotel or use the bar. We were in and out pretty quickly. Breakfast is not included in the room charge. The room had lots of room. Clean and tidy, of course, but without carpet, all hard floor. Plenty of amenities in the bathroom, with a large shower and no tub. Modest coffee service with a small fridge. TV was large, but did not function properly. I would select a channel and the screen would go blank. We evenvually gave up, only to be awakened at O-dark-midnight when the channel finally decided to show itself. I mentioned this to the front desk on the way out. Bottom Line: I have rarely been disppointed with a Marriott, and this one held up its end just fine. I'd be happy to come back, but might be tempted back to the Embassy Suites across the street and their ample and included breakfast.
Be the first to ReplyBest facilities and nicest people
This reminded me of "Not all Marriott is equal." Really one of the best. I'm writing from my experience of someone who have been traveling internationally for work and for fun around 180 days in just 2022. Super clean, and absolutely thoughtful in lights and scented ambience which normally can only be found in real luxury resorts. Same standards applied for the herbal & oil-infused haircare offering. Bathroom interior and layouts are smart to the details. (Eg. Doors that slide both ways to enable towels within an easy arms' reach. That's the kind of details even some of the best branded places have missed. ) First time appreciated the M lounge. Decent breakfast with good coffee and nice selection of tea (and honey is available!). This is certainly a blessing if you normally deal with back-on-back meetings from check-in to check-out. And as always, what matters most of a lodge is its host. Everyone I've encountered were nice and helpful. And Ryan, who is certainly a rare one with such a gift of making guests feel home-coming. There were a line of a few worn-out business travelers when I checked in. Ryan greeted and welcomed each of us with his warm smiles and attentive demeanors. Certainly a gem!
Be the first to ReplyGood spot!
Traveled to Bolder for the first time. Great place and grateful for the incredible hospitality offered by Ryan at the front desk who went above and beyond to ensure it’s a great stay. The hotel has beautiful views and rooms. Like other Marriott hotels that are not for eg residence inn it doesn’t offer free breakfast and you have to pay for parking. Otherwise highly recommended.
Be the first to ReplyWonderful stay with great staff
Had a very comfortable stay for 4 nights and 5 days. The staff here is what made our stay extra comfortable and pleasant. Especially Ryan went above and beyond to help us get hot water and was always checking in on us to see if we needed anything whenever we passed by the front desk. He has such a positive energy and attitude it put a smile on my face. Thanks Ryan and Marriott for making my first trip to Colorado a memorable one.
Be the first to ReplyGood work stay
I stayed at this hotel for a week for work. It was clean, comfortable, and met my needs. Nothing stood out as exceptional, but there were also no issues. I would not chose it for a vacation, but it was very conveniently located and got the job done well!
Be the first to ReplyAmazing time!
What a beautiful hotel. The rooms are modern and clean and we have an amazing view. The staff has been wonderful from the moment we arrived (Allison & Ryan are amazing!) I wouldn’t change a thing…we will be back!
Be the first to ReplyWedding Weekend
Ryan was personable and extremely helpful setting up a room for 2 extra nights at the beginning of our stay and graciously accommodated additional family members and their rooms as they came in during the week and weekend. He was very knowledgeable. The rooms and hotel were clean and we had no issues. Close to everything and a nice walk to Pearl Street. The only issue we had was with the parking fee. I also wanted to give a shout out to Liam. He was also extremely helpful. 😊.
Be the first to ReplySeptember 9 wedding weekend
Ryan has been extremely helpful during our visit. The system was down so we could not check in right away and he was very hospitable and had a great sense of humor. Definitely can see why you have him representing this great hotel. Thanks Ryan! He also helped fix the fridge in my brothers hotel room. Super great guy!
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